“Hey Gigi, it's been over a month and I've been waiting on my order. I've sent multiple emails but haven't heard back from anyone. I have to say, this whole experience has been quite disappointing. This order was actually a gift for a dear friend, and because of the delay, I had to purchase a replacement gift. I hope we can resolve this soon.”
Hey Sullivan! I just confirmed we’ve responded to all your emails within a day, have you checked your junk folder by chance? Just want to be sure you’re receiving our responses! We are so sorry for the frustration this has caused, USPS has been experiencing significant delays + we wish we had more information for you! Like we mentioned in our last email we’ve already gone ahead + reshipped your order! If the original does arrive, please let us know + we’ll send a return label for you to send it back! xx
“110% thrilled with my hat ! The quality The style The fit & Customer service . It arrives with confidence the moment you put it on & how a hat makes you feel is what a hat is all about ♥️ Thank you @ GigiPip”
Ahhh it truly means the world to us that you are 110% thrilled with your hat + your experience with us! We couldn't ask for more, this makes our hearts so happy that our hats give you confidence! Thank you so much for sharing! xx
“Love, love my new black Monroe Rancher from Gigi Pip!! I wore it out to dinner last night and received so many compliments and inquiries as to where I purchased it.
I own 5 different styles in Gigi Pip hats and every single one is top quality, they are flawless. I love that the felt hats are lined and the stiffness is perfect. I love wearing hats as an accessory to my outfit as another option in lieu of a chunky necklace or great earrings, they are a wonderful statement piece.
Until discovering Gigi Pip I wasted money on other brands that didn’t hold up even with the great care I have with all of my attire. I will never purchase a hat from anyone but Gigi Pip, they are worth every penny!!! If you’re sitting on the fence to purchase your first Gigi Pip, make the jump off the fence, you will not be disappointed!!”
