“Since I'm no where near any of the actual stores, I waited until Cowboy Christmas to make my purchase at their booth, to try it on in person. This style is beautiful: sizing, color, quality, and the customer service was the best❤️ I even ordered another hat this morning: the Dahlia Boater, in cream. Can't wait to receive it!”
Ahh we are so thrilled to hear the Monroe style is beautiful, sizing, color, quality + the customer service is the best! This truly means the world to us! We are so happy that you decided to order another hat as well! Thanks so much for sharing + for being part of the Gigi Pip family! xx
Hey Nancy! We would be more than happy to help you though your exchange + make it as seamless as possible! If you would like to email hello@gigipip.com and leave your phone number, we can have someone call you + help you out over the phone! I will also leave our returns portal here, which is very straightforward! Any eligible return, enter in your order number (ex: 15******-250) + zipcode to start. Complete the return/exchange process as desired. Then you will receive your return shipping label you can print off + use to ship back your items. We are happy to help! xx
