“This is my 7th Monroe Rancher. This shade is Navy is beautifully rich. Every single Gigi Pip hat is like a piece of art. I will never regret adding to my collection.”
“I purchased this hat but thought it wasn’t me so I returned it. The more I thought about it i realized I had made a mistake so I went to reorder it but alas it was sold out and I was really bummed. I usually let things do but decided to contact customer service and am so glad I did. They said they would contact me if they saw what I wanted. The next day they contacted me and told me they had located my blue hat in my size at the warehouse. I was thrilled. Meanwhile I had another hat I had paid for going back but hadn’t reached them yet. Just a few days later my blue hat arrived and they took it as a trade with the $ even though my returned hat hadn’t reached them yet. The customer service here is excellent and as a result of this I will be a life long customer because they are just wonderful. I’m happy as a clam. Thanks so much for all your fantastic help!”
Oh my goodness we are absolutely beaming over here! It truly means the world to us that you will be a lifelong Gigi Pip customer because you had such a wonderful experience with our customer experience team! Our customers are our top priority + we are so thrilled your experience with us reflected that. It makes our hearts so happy our team was about to provide excellent customer service + make you happy as a clam! Thank you so much for sharing + for being part of the Gigi Pip family! We love the way you’ve styled your hat! xx
We are thrilled that your Monroe fits perfectly! I will definitely pass along the suggestion for a green one to our product team! It makes our hearts so happy you love your hats! Thanks for sharing! xx
“This is a beautiful hat. Excellent quality and this color is fantastic. I’m an idiot as I exchanged it and now regret it. I got a different rancher which sits better on my head but I regret it now because the color is really beautiful. Now it’s sold out. I have three hats from here and I love the store and the customer service is fantastic. If you can get this color get it because it’s really beautiful and versatile.”
Ahh we are so thrilled to hear the quality is excellent + color is fantastic on this Monroe! So sorry to hear that! It truly means the world to us that you have three hats from us, you love our brand + our customer service is fantastic! We are beaming over here! Thanks for sharing! xx
