Hey Jenny! Thank you for your feedback on the Nell - we are so sorry to hear this! I will definitely pass your feedback along to our product team. We are more than happy to help with a return or exchange for a different style! xx
“While , this is a beautiful hat and I really wanted to love it, the fabric was just too stiff and I did not love it on me so I ended up returning it.”
We are so sorry to hear the Nell didn't work out for you Susan, we'd love to help you find another style you like better! Thank you so much for your feedback! xx