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River Guatemalan Palm Oak / 59 M/L Reviews

4.6 Rating 11 Reviews
Magdalena Kolodynska Zale****
Verified Reviewer
This straw hat is well-made and absolutely beautiful. The craftsmanship is solid, and the design is both stylish and functional. Perfect for sunny days!
Helpful Report
Posted 1 month ago
Quality Assurance Issue: I’ve purchased three hats from Gigi Pip. While they’re aesthetically beautiful and fit well, two arrived with noticeable flaws. The straw hat had a stitching issue that left a moderate gap between the straw on one side. One felt hat had a glue stain, and its leather band—glued instead of sewn—eventually came loose and had to be re-glued. I’ve reached out to customer service twice about replacing the straw hat but haven’t received a response, despite paying the extra $5 for free exchanges.
2 Helpful Report
Posted 2 months ago
Lauren McN****
Verified Reviewer
LOVE this hat! I regret not purchasing it sooner. The brim is really sturdy and provides ample coverage from the sun. I was tried of my other straw hats that would get floppy over time- this one has great structure, and is super chic. Even my sister (who rolled her eyes at this purchase, and reminded me that I could have bought a way less expensive hat) was surprised at the quality and gave her approval :) If you are considering this hat, just buy it.
Helpful Report
Posted 11 months ago
Are hearts are so full hearing how much you love the River + it's amazing quality + feel! Thank you so much for sharing, Lauren! xx
Posted 11 months ago
Very tight even though the L/59 size should have fit.. also don't like how high the crown/rise is from my head... Wish especially since this was my very first order that it could be a free return! Don't want to keep mailing things back and forth!
2 Helpful Report
Posted 1 year ago
Thank you so much for your feedback on this style, I will definitely pass it along to our team! We do offer free exchanges if you'd like to try another style! xx
Posted 1 year ago
I love this well-made beauty with the big, flat brim. Looking forward to spring and summer wear! My measurements indicated I should order a M/L, but an XL turned out to be a better fit — exchanging could not have been easier! Great hat, wonderful customer service.
1 Helpful Report
Posted 2 years ago
We are so thrilled that you love the River + had a great experience with our team! We couldn't ask for more! Thanks for sharing! xx
Posted 2 years ago
Brittany Gil****
Verified Reviewer
I waited a very long time on this hat and it was worth the wait. absolutely my favorite hat I own.
Helpful Report
Posted 3 years ago
We are so thrilled to hear that the River is your all time favorite hat! Nothing could make us happier, thanks for sharing! xx
Posted 3 years ago
Karissa D****
Verified Reviewer
It’s everything!!! The fit is amazing and the color is perfect. No regrets!!
Helpful Report
Posted 4 years ago
Kelsey Carpe****
Verified Reviewer
Took this hat to Florida the day I got it and wore it everyday I was there. It traveled well in my suitcase, looked great with every outfit I wore. My top summer hat for sure!
Helpful Report
Posted 4 years ago