“Every 8 weeks I buy a new pack and I noticed that the quality of them has gone down and the strands itself are not equal anymore I had some that were thick and some that were extremely thin. Please if you switched your product go back as the price has gone up and we’re paying for worse quality!”
Hi Lorinn,
Thank you for taking the time to share your thoughts on the Rooted Ice Platinum Keratin Bond Extensions. We truly value your feedback and understand your concerns about the quality variation you experienced.
It's important for us to ensure that our products meet the highest standards, and we’re sorry to hear that you found inconsistencies this time around. Your comments will be shared with our team, as we strive to improve and maintain the quality you expect from us.
Please feel free to reach out to us at support@glamseamless.com if there's anything more you'd like to discuss as we are here to assist you with any issues!
Warm regards,
Team Glam
“I have been ordering my extensions from Glam seamless for years and the last 2 times I have ordered, my extensions seem to get thinner and thinner. I even messaged customer service about the issue and got nowhere. Super disappointing.”
