“The knife block in the set above, is not what I received. Instead, a bigger, metal, not what I like, is what came with the knives(see attached).
Immediately, I contacted Customer service & requested to return the knife block for the pictured smaller wood or similar. No response!
Now I have a knife block for the Thrift store. And no knife block for my gift(only knives)”
Hi Rica. It seems our Customer Care team responded to you on 11/11/2024. Should you have additional questions, please contact our Customer Care team. You can reach them by calling (877) 772-5467, our Customer Care team is available Monday – Friday, 8am – 5pm (PST).
“Best set of knives I have ever owned, hands down. They arrived very quick and very sharp right out of the package. The essentials set is exactly what it is. Comes with all the cutlery you really need. The quality is top shelf. I was so impressed that I ordered a starter set for my nephew. I look forward to ordering the left handed sashimi knife to complete my needs.”
Hi Georgi. GLOBAL knives need to be dried thoroughly with a towel. Should you have additional questions, please contact our Customer Care team directly by emailing us at web-inquiries@scanpan.com or by calling our toll-free number, (877) 772-5467. Our team is available Monday – Friday, 8am – 5pm (PST).
“So darn sharp I nearly cut the tip of my finger off!! That’s not the knife’s fault. That’s my fault. These knives are absolutely wonderful but watch your fingers lol.”
