“Very happy with the process and the outcome from hand on heart. It’s more beautiful seeing it in person. Staff are very thoughtful and I can tell they take pride in their work. Thank you again. It really means a lot to me.”
We're absolutely thrilled to hear that you're very happy with both the process and the outcome of your experience with us! It's wonderful to know that seeing the final product in person exceeded your expectations and that you find it even more beautiful. Our team takes great pride in their work and it's heartening to hear that their thoughtfulness shines through in every interaction. Your satisfaction and appreciation mean the world to us, and we're honoured to have been a part of creating something meaningful for you - Team HoH x
“I felt very apprehensive about sending my sisters ashes away, but Hand on Heart made it very easy, and worry free. I felt they treated my feelings and my sisters ashes with respect. When I received the necklace back, just wow! It is stunningly beautiful. I have pet ashes and intend to use them again for more beautiful jewellery.”
Thank you so much for sharing your experience with us! We completely understand how sending a loved one's ashes away can feel daunting and apprehensive, and we're grateful for the trust you placed in us. Treating both your feelings and your sister's ashes with the utmost respect is of the utmost importance to us. We're delighted to hear that we were able to make the process easy and worry-free for you. And to hear that you found the necklace to be stunningly beautiful is incredibly heartwarming! Your satisfaction means the world to us, and we're honoured that you're considering using us again for more beautiful jewellery, including pet ashes - Team HoH x
“Many thanks to you all for a straight forward order of my ashes necklace. Easy to order.. brilliant service with good communication.. pretty colour.. my sons favourite.. I love it.. will wear it daily. Many thanks to Chloe that sorted my son’s ashes & put into the necklace. Much appreciated. A* Thank you again”
Thank you so much for your heartfelt feedback! We're thrilled that your experience with us was straightforward and that you found our service to be brilliant with clear communication. Knowing that the necklace holds such significance as your son's favourite colour makes it even more special. We'll make sure to pass along your gratitude to our team for their assistance in sorting your son's ashes and putting them into the necklace. Your kind words mean a lot to us, and we're grateful for the opportunity to create something meaningful for you - Team HoH x
Thank you so much for your kind words! We strive to provide excellent service and handle each order with the utmost care and respect, especially during such sensitive times. We're thrilled to hear that you had a fantastic experience with us - Team HoH x
Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with us and that you're happy with the beautiful necklaces. Your recommendation means a lot to us - Team HoH x
We're thrilled to hear that you love the necklace! It's always wonderful to know that our pieces of jewellery bring joy and comfort to our customers - Team HoH x
“Ordered two heart necklaces both arrived within the time they promised and really nicely made . The customer service and communication where exceptional throughout.”
We're thrilled to hear that you're happy with your heart necklaces and that they arrived within the promised time frame! Thank you for your kind words about our customer service and communication; we strive to provide the best experience possible for our customers - Team HoH x
