“The item arrived really quickly and I love it. I didn’t get on with the printing system u sent and I didn’t think asking for £5 for another piece was acceptable so I did my own prints you may need to reconsider that charge”
Thank you for taking the time to write to us with your feedback, we are sorry to hear that you had some trouble using the print kit and we will certainly pass your feedback on to our management team,Kind Regards, Team HoH x
“I found this site excellent from start to finish. The gift was perfect just how it was described. Would certainly use the site again and recommend to friends and family”
Thank you so much for taking the time to leave this feedback, we're all over to moon to hear how much you love your beautiful necklace and it was a real pleasure to create. Here at Hand on Heart Jewellery we strive to provide the very best service we can and your kind recommendations are hugely appreciated! Kind Regards, Team HoH x
“I purchase this for myself as my little dog died. I love it made me cry when I received it.Thank you so much to Lucy at customer services for answering all of my questions. And to Lauren for making my special heart.”
Thank you for taking the time to leave this wonderful feedback and for choosing us to create such a special necklace in memory of Coco, we are all so very sorry to hear of your loss and hope this brings you comfort
“I an delighted with my stunning hand crafted necklacen the process from start to finish was flawless and the personal touches such as name of your artist and info on where it was created is just perfect. Thank you so much! X”
You are so very welcome, thank you for taking the time to write to us with this lovely feedback, we are delighted to hear how happy you were with the service we offered :)Kind Regards, Team HoH x
How amazing to hear :) We're all over the moon to hear how pleased you were with the service and product we have been able to provide!Kind regards, Team HoH x
“My wife lost the necklace I bought her 2 years ago. Hand on heart were able to find the paw print image from their records and produce a new necklace. Great service!!”
Thank you so much for your amazing feedback! Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service.Kind Regards, Team HoH x
