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Complaint Handling Reviews

4.6 Rating 399 Reviews
Read High Speed Training Reviews

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

Katherine Bottomley
Verified Reviewer
On the whole I think the course was well presented. I did turn off the audio as I didn't like the pitch or the plosives of the speaker. I think it would be good to have more questions at the end of each module and perhaps some short film clips of good and bad complaint handling.
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Posted 4 years ago
Jayne Barratt
Verified Reviewer
Useful complaints course, broad span of subject matter covered. Would recommend as a basic complaints handling course.
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Posted 4 years ago
Hi Jayne, Thank you for taking the time to leave us a review. I’m really happy to hear you that you enjoyed the course and that you found it indluded a lot of information. I hope that the knowledge you gained will help you in the future. If you need anything else, please don’t hesitate to contact us directly! Kindest Regards, Nicola (Customer Support, High Speed Training).
Posted 4 years ago
well constructed course
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Posted 4 years ago
Sharon Doherty
Verified Reviewer
Clear and precise
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Posted 4 years ago
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Posted 4 years ago
Khalid Kiyani
Verified Reviewer
Very in formative. Easy to follow. A great way of refreshing even if you have worked in the complaints department before.
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Posted 4 years ago
Hello Khalid, thank you for your kind review and feedback! I'm really happy to hear you enjoyed the course and found it informative and easy to follow. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Natasha (Customer Support, High Speed Training)
Posted 4 years ago
Easy to follow and lots of detail
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Posted 4 years ago
Hello Russell, thank you for your kind review and feedback! I'm really happy to hear you enjoyed the course and found it easy to follow. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Molly (Customer Support, High Speed Training)
Posted 4 years ago
Mitchell Wagstaff
Verified Reviewer
There were some slides that I don't have to deal with necessarily, but I know others who do. So was good to get a better understanding of that.
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Posted 4 years ago