Customer Service Skills Reviews

4.7 Rating 1,154 Reviews

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Product Page

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

Visit Product Page

“The messages were clear and the points were concise, although at some points I felt like the wording was going around in circles, but that also helped make the points stick. even if it made me feel a little disinterested in what was being said. Also the live action video felt staged and not very personable.”

Helpful Report

Posted 2 years ago

Good afternoon Luke, Thank you so much for your kind rating of our Customer Service Skills course. We are glad that you found our messages to be clear and concise, even if sometimes the wording felt like it was going in circles. We appreciate your honest feedback about the live action video and we have taken account of it in order to make sure all of our customers have a great experience. Thank you again for your valuable input. Thanks again! Vicky (Customer Support, High Speed Training)

Posted 2 years ago

Filip Zukowicz

Verified Reviewer

“the training was fine, but there is a grammatical error in the 2nd or 3rd section of the slides”

Helpful Report

Posted 2 years ago

“I am glad I done this course.”

Helpful Report

Posted 2 years ago

Vanessa Colquhoun

Verified Reviewer

“Sometimes I was shown content I had chosen to skip”

Helpful Report

Posted 2 years ago

Lyn Phillips

Verified Reviewer

“The dialogue contained within the modules was too long winded i found myself tuning out at some points could do with being more concise”

Helpful Report

Posted 2 years ago

Maxine Radford

Verified Reviewer

“It was very informative and I can use this in my future role as a retail assistant”

Helpful Report

Posted 2 years ago

Julie Howitt

Verified Reviewer

“some of the dialogue could have been shorter”

Helpful Report

Posted 2 years ago

Hi Julie Thank you for your 4 star rating of Customer Service Skills. I appreciate your feedback and will pass on your comment regarding shortening some of the dialogue onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Kind regards, Karen Customer Support, High Speed Training).

Posted 2 years ago

Letisha Erskine

Verified Reviewer

“Effective training.”

Helpful Report

Posted 2 years ago