Thanks for leaving us a review, we're sorry to hear you have experienced this issue with your locks. This isn't typical at all so our product team will be made aware. You are welcome to return the locks to us using our returns link on our website.
“Bought to use whilst skiing. Locked skis together and to the racks whilst stopping for drinks and meals. Worked really well. Obviously not massively secure but good visual disincentive compared to other skis not locked up”
