“The product didn't arrive, despite paying extra for a fast delivery
EDIT: after informing them that the product did not arrive, customer services were exceptionally helpful, refunding delivery cost and ensuring a new product was delivered quickly.”
“Fantastic paper, we had it done for our daughter’s 16th birthday and she loved it. We bought the red gift box as it was the cheaper option and money is tight, but the box is also very good quality, nicely printed and very sturdy.
We will be getting one done for all of our other children on their 16th birthdays in the future.”