Hello,
Thank you for taking the time to provide us with your feedback.
I am so sorry to hear that you did not receive your order and that you were not provided with an update regarding this.
This is not the services we wish to provide our customers.
Rest assured this will be looked in to to ensure that this does not happen again.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
Hobbs Customer Care
