Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,580 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Easy to order, delivery very quick”

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Posted 1 hour ago

“Vey good quality of this coat.”

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Posted 4 hours ago

“I ordered a lovely dress for an upcoming wedding- it was more than I would normally pay for a dress- but I decided to go ahead because of the new customer 15% discount. Unfortunately this was not applied on payinh=g. I emailed Hobbs and the discount was refunded to my account. Excellent customer service and I really love the elegant dress.”

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Posted 8 hours ago

“The box was lovely , the dress I also bought was beautifully presented in this box I would recommend if bought for a gift .”

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Posted 8 hours ago

“The dress came quickly, and easy to track”

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Posted 17 hours ago

Hello Vicki, Thank you for taking the time to share your feedback. We’re glad the dress arrived quickly and was easy to track. If there’s anything else we can help with, please let us know. Kind regards, Team Hobbs

Posted 8 hours ago

“Always good quality clothes, and love the fact they have a petite range.”

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Posted 19 hours ago

“Hobbs did well but as usual Evri let them down delivery took ages”

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Posted 21 hours ago

“lovely dress”

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Posted 21 hours ago

“Nothing to say”

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Posted 21 hours ago

“Hobbs is my go to when I'm looking for clothes for occasions such as holidays, weddings, parties etc. I always find something to buy..”

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Posted 21 hours ago

“Lovely occasion dress, fits true to size, delivered in large box and neatly packed.”

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Posted 21 hours ago

“Great summer collection”

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Posted 21 hours ago

“Very promo and responsive”

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Posted 22 hours ago

“Quality that is higher than most”

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Posted 22 hours ago

“Excellent service”

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Posted 22 hours ago

“Quick shipping, really lovely packaging.”

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Posted 22 hours ago

“The sizing was off. I have been trying to return the dress for three weeks but customer service is poor. Beware internet purchse of closing.”

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Posted 23 hours ago

“Sent wrong size of jacket 16 instead of 18 - I know I want to show that at nearly 80 I am young at heart so the jacket was just the thing for my trip to Norway. Kept the size 16 because I’d already returned some goods and didn’t have the energy to pack it up first return. Email saying my order ( already received) was on its way. Luckily it wasn’t. So my view of Hobbs administration efficiency is not good”

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Posted 23 hours ago

“After having a fantastic shopping experience in a Hobbs store I knew it was my go to for an on line order”

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Posted 1 day ago

“Will always head for Hobbs in future.I went to the Guildford store and tried on a dress which had been damaged slightly.As no other was available the assistant ordered another to my address, the customer service was excellent.I ordered a jacket to go with the dress, delivered promptly and good quality.”

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Posted 1 day ago

Hobbs is rated 4.4 based on 4,580 reviews