Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,582 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Italiano

“I felt fit to meet The King and Sir Idris Elba”

Helpful Report

Posted 1 day ago

“Good website, good selection and good service”

Helpful Report

Posted 1 day ago

“Pure quality and a very classy clutch I also got the shoes to match. If you are thinking of buying these products don’t hesitate beautiful and stunning love them. 🤍💙 Hobbs is pure quality and classic designs which I love”

Helpful Report

Posted 1 day ago

“The order process was straightfoward & the timescale for delivery was efficient.”

Helpful Report

Posted 1 day ago

“Professional, helpful service in both Chester and Leeds”

Helpful Report

Posted 1 day ago

“I love this scarf . Very Classy with my coats and jackets. Highly recommended.”

Helpful Report

Posted 2 days ago

“beautiful dress- stunning colours”

Helpful Report

Posted 2 days ago

“Good quality and tailoring”

Helpful Report

Posted 2 days ago

“Easy to buy online and delivery was quick.”

Helpful Report

Posted 2 days ago

“Very pleased with dress, a good fit and length.”

Helpful Report

Posted 2 days ago

“Love the 'Hobbs' style. Customer service is good. Free returns great.”

Helpful Report

Posted 2 days ago

“Absolutely loved the quality of the dress - but unfortunately their delivery company is absolutely rubbish - paid extra for next day delivery and didnt come for three days after due date Not Hobbs fault I know, but John Lewis managed to get the same dress for me next day ! Hobbs were absolutely brilliant and prompt in replying to emails and confirming receipt of returned dress, so its such a shame their delivery service cannot be backed up with the same service.”

Helpful Report

Posted 2 days ago

“Ordered to collect at shop. Arrived the following day.”

Helpful Report

Posted 2 days ago

“The quality of your clothes has declined both in fabric and workmanship”

Helpful Report

Posted 2 days ago

Hi Richard, I’m really sorry to hear that you’re unhappy with the quality and workmanship. This isn’t the standard we aim for. If you’d like, please share your order number and any photos of the items. We’ll arrange a replacement or refund and review what happened to prevent this in the future. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 day ago

“Always deliver!”

Helpful Report

Posted 2 days ago

“Good quality fabric. Great tailoring.”

Helpful Report

Posted 2 days ago

“Absolutely lovely coat in every way! Worth every penny, super comfortable with that little bit of stretch and nice thick material.”

Helpful Report

Posted 2 days ago

“I always find the items I purchase are really good quality.”

Helpful Report

Posted 2 days ago

“Fast delivery but always have offers and you are at risk of paying full price for something that may be reduced a couple of days later. Packaging awful for expensive dresses, crumpled in a small bag, like a rag.”

Helpful Report

Posted 2 days ago

“Delivery went without a hitch... I have had problems before”

Helpful Report

Posted 2 days ago

Hobbs is rated 4.4 based on 4,582 reviews