Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,582 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Great online purchase experience but it was difficult to speak to a person regarding a return query. Great quality garments and interesting styles.”

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Posted 2 days ago

“Usually very nice clothes but the returns procedure is difficult. A pity that there are so few shops now.”

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Posted 2 days ago

Hi Mary, I’m really sorry to hear that the returns procedure has been difficult and that there are so few shops now. That’s not the experience we want you to have. If you’d like, please share your order number and details of the issue with the return. We’ll review the process and find a quicker, clearer solution for you, and we can also confirm any available options for returning from home or via a store drop-off. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 day ago

“Very nice place to shop.”

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Posted 3 days ago

“Really quick delivery, sadly I had to return the items as they were too big.. The returns process was very easy & the refund was processed very quickly...”

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Posted 3 days ago

“Very prompt service & delivery”

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Posted 3 days ago

“Very pleased with my purchase and the customer service”

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Posted 3 days ago

“Splendid variety of great quality clothes and accessories especially the petite range. Staff are always professional ,efficient, friendly and very helpful. Ordered on line and all packages delivered in wonderful presentation , easy returning items and refunds dealt with promptly .”

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Posted 3 days ago

“Hobbs clothing usually excellent quality and very stylish and great service.”

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Posted 3 days ago

“I do love Hobbs but struggle with sizing, dresses and jackets always work well but anything else is a little hit and miss.”

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Posted 3 days ago

“Nice dress. Material liable to creasing.”

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Posted 3 days ago

“xxxxxxxxxx”

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Posted 3 days ago

“Well described item online and speedy delivery”

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Posted 3 days ago

“The top is up to your usual high standard. It is a pity your delivery service isn't up to the same standards. I order next day delivery to come on Tuesday, my parcel arrived on Thursday. This isn't the first time this has happened and isn't good enough.”

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Posted 3 days ago

Hi there, I’m really sorry to hear about the delayed delivery. That isn’t the service we aim to provide, and I can understand why you’d be frustrated. If you’d like, please share your order number and we’ll look into what happened with the delivery and help get this resolved as quickly as possible. We can also review delivery options and any applicable discounts to make this right for you. Thank you for bringing this to our attention. Kind regards, Team Hobbs

Posted 1 day ago

“Love Hobbs”

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Posted 3 days ago

“Comfortable fit, looks good on.”

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Posted 3 days ago

“Very helpful staff”

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Posted 3 days ago

“True to size and fits well. Sleeves are perfect length for me.”

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Posted 3 days ago

“Excellent service.”

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Posted 3 days ago

“Easy to order, speedy delivery, quality and stylish dresses”

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Posted 3 days ago

“I have no problem with Hobbs but it took Evri two weeks to get it to me. And they lost the first one.”

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Posted 3 days ago

Hobbs is rated 4.4 based on 4,582 reviews