Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,603 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Ordering process was easy”

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Posted 17 hours ago

“Great service”

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Posted 18 hours ago

“Beautiful dress. Softer colours in person.”

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Posted 1 day ago

“First time ordered. Happy with ordering online and email correspondence. Happy with my purchase and quick refund for items I returned.”

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Posted 1 day ago

“Staff are always very pleasant and helpful”

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Posted 1 day ago

“nice styles of clothes an very good customer service in-store.”

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Posted 1 day ago

“Delivery was absolutelty fine for this item.”

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Posted 1 day ago

“Hobbs seem to be getting their unique style back this season reference clothes. Since Hobbs have stopped stocking Italian made shoes the styles are a bit the same.”

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Posted 2 days ago

“I was looking for a dress for a winter wedding and saw this dress, it perfect. However a little too long, but easily shorten.”

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Posted 2 days ago

“Lovely sandals, fit is great. Good choice for summer”

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Posted 3 days ago

“Good for formal wear. Mainly have to buy on line for petite.”

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Posted 3 days ago

“Lovely dress but not for me so sent back. Only issue was that I ordered a 14 & 16. The 14 arrived separately and was the midnight purple not the blue that I'd ordered. Sent them all back together but initially was only refunded for the 2 jackets and one dress. After an email to Hobbs, the 14 dress was refunded so all sorted.”

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Posted 4 days ago

“Great shop. Return costs too expensive.”

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Posted 4 days ago

“Good service but returns a bit slow”

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Posted 5 days ago

“Hobbs styles and fabrics make for great outfits”

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Posted 5 days ago

“The coat is lovely (if a little creased). What was extremely disappointing was the courier Evri. I had to wait for over 2 weeks for delivery. Very poor tracking system, as well as misleading.I only received the package after I contacted Hobbs. From there on, service much improved. Not at all impressed with Evri as a courier.”

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Posted 5 days ago

“My go to place for all my work wear, occasionwear and jumpsuits. Recent purchases have either been spot on or wide off the mark. Shame recent dispatches utterly disregards the item. Having a £200 dress arrive in a tiny bag and crumpled is a real shame.”

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Posted 6 days ago

“Good quality items but not to my taste”

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Posted 6 days ago

“Lovely dress but ridiculously long would need several inches taken up easy to pull dress on nice material shame it swept the floor on me had to send it back”

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Posted 1 week ago

“Have always loved Hobbs shops. Clean, tidy with helpful staff.”

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Posted 1 week ago

Hobbs is rated 4.4 based on 3,603 reviews