Hobbs Reviews

Name: Hobbs
Rating: 4.34

4.3 Rating 1,312 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“I usually like Hobbs clothing but certainly not the much too big jumpers.”

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Posted 1 week ago

“For timeless clothing that will take you from year to year.”

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Posted 1 week ago

“Love Hobbs but I find that many dresses are to short for the older women, who would also like more choice with a sleeve.”

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Posted 2 weeks ago

“Service and delivery good. Communication good but more expensive for quality of this item than other similar companies.”

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Posted 2 weeks ago

“Bought some jeans in a shop. Then ordered more online. I find the returns process very slow unlike other retailers who are so much better.”

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Posted 2 weeks ago

“Beautiful clothes”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“I was appalled at the way the dress was delivered. It was in a plastic bag screwed up in a ball at one corner. The tissue was screwed up in a ball at the other corner along with the invoice. I would certainly think twice before buying online from Hobbs again”

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Posted 2 weeks ago

“I had several queries about these trousers prior purchase but found it almost impossible to get answers by phone or on live chat Finally after several days....almost a week I received a reply to my email”

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Posted 2 weeks ago

“The Hobbs shop I visit does not carry enough sizes. Ordering online is easy and order sent quickly. Very good service.”

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Posted 2 weeks ago

“As far as I can see Hobbs is now left more as ‘the last man standing’ due to the fact that all its rivals like Country Casuals, Precis, Windsmor, Minuet & Viyella have all unfortunately gone out of business! Hobbs, are usually excellent value.”

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Posted 2 weeks ago

“Some of the sales ladies in the shops can be rude but I just pick my dress and leave ,may be one day they will improve bromely and London bridge”

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Posted 2 weeks ago

“Delivery could have been quicker, but I love the dress”

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Posted 2 weeks ago

“perfect quality and beautiful design..Just have issues with size availability”

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Posted 2 weeks ago

“The 30 day returns policy is very good. There was no returns label in the package and I couldn't get one to print from the website. I rang Customer Service and got a link to a label within 24 hours, so I was very happy. All I have to do is take it to my local Post Office for a free return.”

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Posted 2 weeks ago

“very good customer service when i returned the top to store prompt refund”

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Posted 2 weeks ago

“Lovely customer service and beautiful retail store that was very helpful when I collected and tried on the dress.”

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Posted 2 weeks ago

“Hobbs is my favourite shop, and if I can find the right fit, great. But it does not always fit. In particular trousers too fitted at the waist, more half elasticated back please. Your jeans are terrible! Again look at the fit. Quality though is really good, coats are gorgeous. Shoes are modern, suffer a little bit from EU sizing. I am a UK size 6, which often means EU 39 too small, EU 40 too big. Consider more 39.5 please. I love quality of the line tops and dresses. Would like to see some of retro designs back in, I can tell you my favourites.”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“I think that Hobbs quality cannot be faulted and I love that most of your shoes are leather lined. I was disappointed that a recent 25% discount offer only applied to the UK site and not the global one. Shipping was a little slow from point of order to dispatch and returns are very expensive from the ROI. I think you could do better on returns prices as it does not encourage sales, especially from the ROI, we are not a million miles away!”

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Posted 2 weeks ago

Hobbs is rated 4.3 based on 1,312 reviews