Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,584 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,584 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Good fit but would not have paid full price for them”

Helpful Report

Posted 1 month ago

Hi Nicki, Thank you for your feedback—we’re glad to hear the fit worked well for you. We understand your thoughts on the pricing and really appreciate you sharing this with us. If there’s anything else you need or any questions we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“it is a very pretty summer dress but even in petit size it was too long which is why I returned it.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback—we’re glad you found the dress very pretty. We’re sorry to hear that even the petite size was too long for you, which led to your return. We really appreciate you taking the time to share this, as it helps us improve our sizing and fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“I love Hobbs dresses. They are very well finished and there are many different styles and colours to choose from. They are very flattering and of very good quality.”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you so much for your lovely feedback—it really means a lot to hear that you love our dresses. We’re delighted you appreciate the quality, finishing, and the range of styles and colours we offer. If there’s ever anything you need or if we can help you find your next favourite piece, please don’t hesitate to let us know.

Posted 1 month ago

“I always find something to suit at Hobbs and the website and delivery/returns have all worked well for me.”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you so much for your kind feedback—we’re really pleased to hear you consistently find something that suits you and that you’ve had a good experience with our website, delivery, and returns. We truly appreciate your support and look forward to welcoming you back again soon. If there’s ever anything we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“My local shop is fab. Can rely on finding something great. Staff are super helpful without being intrusive.”

Helpful Report

Posted 1 month ago

Hi Vivienne, Thank you so much for your lovely feedback—it’s great to hear you enjoy visiting your local shop and can always find something you love. We’re especially pleased to hear the team are helpful while giving you space to browse; we’ll be sure to pass your kind words on to them. We really appreciate your support and look forward to seeing you again soon. If there’s anything you need, just let us know.

Posted 1 month ago

“I'v always been please with my purchases from Hobbs, whether on store or online. This time, however, one of the items bought online didn't come up to the usual Hobbs standards.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your continued support and for sharing your feedback with us. We’re really pleased to hear you’ve generally been happy with your purchases, both in-store and online, but we’re sorry to hear that one of the items this time didn’t meet the usual standard you expect from us. That’s certainly not what we aim for, and we appreciate you bringing it to our attention. If you’d like us to look into this further, please don’t hesitate to get in touch with Customer Services—we’ll be happy to help.

Posted 1 month ago

“No quibble returns.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback—we’re really pleased to hear you’ve had a positive experience with our returns process. We aim to make things as simple and hassle-free as possible, so it’s great to know this has worked well for you. If there’s ever anything else we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“Good quality, fair price, trustful,”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your kind feedback—we’re really pleased to hear you feel our products are good quality, fairly priced, and trustworthy. We truly appreciate your support and look forward to serving you again. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 1 month ago

“love Hobbs shame i didn't receive first dress”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your lovely feedback—we’re really glad to hear you love Hobbs, though we’re sorry the first dress was out of stock. That’s understandably disappointing, and we appreciate your understanding. If there’s anything we can help you find instead, please don’t hesitate to let us know.

Posted 1 month ago

“Clothes in good quality materials in my shape and colour.”

Helpful Report

Posted 1 month ago

Hi Julia, Thank you for your lovely feedback—we’re so pleased to hear you’ve found pieces in good-quality materials that suit your shape and colouring. It’s always great to know our collections are working well for you. If there’s anything else we can help you with, please don’t hesitate to let us know.

Posted 1 month ago

“Hobbs shoes are always excellent quality and these espadrilles are super”

Helpful Report

Posted 1 month ago

Hi Caroline, Thank you so much for your lovely feedback—we’re delighted to hear you consistently find our shoes excellent in quality and that you’re enjoying your espadrilles. We really appreciate your support and hope you continue to find pieces you love with us. If there’s anything you need, please don’t hesitate to let us know.

Posted 1 month ago

“I usually love Hobbs but recently I have not found pieces I have loved.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for your honest feedback and for your continued support—we really appreciate it. We’re sorry to hear that recently you haven’t found pieces you’ve loved, as we always aim to offer styles that feel special and wearable. Your comments are really helpful and will be shared with our team as we continue to develop our collections. If there’s anything you’re specifically looking for, please don’t hesitate to let us know—we’d be happy to help you find something you love again.

Posted 1 month ago

“Beautiful dress. I gave it a 4 because the regular dress didn’t fit but the petite did. So maybe the fit is a bit confusing 😅 but it’s so gorgeous.”

Helpful Report

Posted 1 month ago

Hi there. Thank you so much for your lovely feedback—we’re delighted you found the dress so gorgeous! We’re sorry to hear the sizing between regular and petite felt a bit confusing, but it’s great that the petite size worked better for you. We really appreciate you taking the time to share this, as it helps us improve our fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“My parcel arrived very quickly wrapped in a secure cardboard box which offered perfect protection. Sadly I’ve returned the coat as it was too small over a jumper. I’m now waiting for my refund which seems to be a slow process.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your feedback—we’re really pleased to hear your parcel arrived quickly and well protected, though we’re sorry the coat wasn’t quite the right fit over a jumper. We’re glad to see your refund has now been processed, and we appreciate your patience while this was completed. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“I buy Hobbs products several times a year, you have good quality clothes. I wait for discounts though as it is too expensive for me to buy at a full price.”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you for your continued support and kind feedback—we’re really pleased to hear you find our clothing to be of good quality. We also appreciate your honesty regarding pricing, and understand that promotions can make a real difference. We regularly offer seasonal events and discounts, so we hope you continue to find pieces you love at a price that works for you. If there’s ever anything you need, please don’t hesitate to let us know.

Posted 1 month ago

“Lovely dress but personally not for me”

Helpful Report

Posted 1 month ago

Hi Kathleen, Thank you for your feedback—we’re glad you found the dress lovely, even if it wasn’t quite the right one for you personally. We really appreciate you taking the time to share your thoughts, and we hope you find something you love with us soon. If there’s anything we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“This is a beautiful coat. I loved the purple colour and the quality seems good. Even though I ordered petite, the size feel a bit large, in my opinion.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely feedback—we’re so pleased you loved the colour and quality of the coat. We’re sorry to hear that the petite size still felt a bit large for you, and we really appreciate you sharing this as it helps us improve our fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 1 month ago

“Classic clothes that do not go out of fashion”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you so much for your lovely feedback—we’re really pleased to hear you see our pieces as classic and timeless. We truly appreciate your support and hope you continue to find styles you love with us for years to come. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 1 month ago

“Love the dress and matching jacket, nice fabric and fit”

Helpful Report

Posted 1 month ago

Hi Dawn, Thank you so much for your lovely feedback—we’re delighted to hear you love the dress and matching jacket, and that you’re happy with the fabric and fit. We really appreciate your support and hope you enjoy wearing them. If there’s anything you need, please don’t hesitate to let us know.

Posted 1 month ago

“Very efficient shipping. Dress was as described. Will buy another one.”

Helpful Report

Posted 1 month ago

Hi Paula, Thank you so much for your kind feedback—we’re really pleased to hear your order arrived quickly and that the dress was as described. It’s lovely to know you’re happy enough to consider buying another one, and we look forward to welcoming you back again soon. If there’s anything you need, please don’t hesitate to let us know.

Posted 1 month ago

Hobbs is rated 4.4 based on 4,584 reviews