Hobbs Reviews

Name: Hobbs
Rating: 4.33

4.3 Rating 1,335 Reviews

83 %

of reviewers recommend Hobbs

4.3

Based on 1,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“Altough the jumper is ovely it did arrive in shocking condition, very badly creased.”

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Posted 1 month ago

“Nice shop with helpful staff.”

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Posted 1 month ago

“I have worn selected Hobbs clothing over many years. I don't like the trend towards man-made fabrics rather than natural wool, etc. Some items I have had to return purely because I dont like the feel of the fabric or the lining of the jacket makes it not easy to put on or off (what happened to silk type lining). Some jackets are great at the more expensive end of the garments for sale. The length of trousers, jacket sleeves (I buy petite where possible on jackets) and the length of some jackets continue to be a problem for those of us around 5ft 4ins. What has happened to silk type lining on skirts as well.”

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Posted 1 month ago

“Nice shop overall. Don’t mind paying for quality but taking the mickey with polyester at £100 for a blouse!? Customers are not daft.”

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Posted 1 month ago

“The staff were great, but I was annoyed that I had to take my returned item to the post office myself, because the ' system' was down With hindsight- why didn't they take it to the post office?”

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Posted 1 month ago

“Very good clothes”

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Posted 1 month ago

“Friendly pleasant helpful staff and some nice classic lines.”

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Posted 1 month ago

“I use to buy my work clothes from Hobbs, now it's more for occasion clothes.”

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Posted 1 month ago

“It would be good to have an option for leg length, other brands have short, regular and long. Why cant Hobbs? I am not prepared to pay almost £100 to have to cut at least 100cm off the end of the legs.”

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Posted 1 month ago

“Nice, knits a bit expensive and only last one season.”

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Posted 1 month ago

“This bolero goes perfect with the Angelica dress. I do have a concern regarding the item arriving looking as if it had already been worn and with no tag on the item. Very suspicious that it was a customers return! The reason I didn’t send it back was because the size was running low”

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Posted 1 month ago

“Overall, good quality products.”

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Posted 1 month ago

“Hobbs is my go-to for good quality clothing that is well cut and fits my 5ft 8" frame. However, I haven't changed shape or size for decades, yet lately I find it hard to guage whether I am an 8 or 10, a S or XS in Hobbs clothing as there is so much variability in the designs. This becomes very frustrating when I make an educated guess at the right size, using the Hobbs guide and then cannot exchange for a different size by post and within any discounted period. It is not always possible to punt two sizes at once and returning items is not always straightforward, living in a rural area. Added to this, the packing of items is frequently woeful. I've received items in split and damaged boxes, so have to find my own packaging to return anything. I would have given Hobbs 5stars if the sizes were harmonised and the packaging always appropriate for your good quality items.”

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Posted 1 month ago

“My order took a little while to arrive compared to another recent purchase from a different retailer, and was not packaged as nicely, considering this was a more expensive purchase.”

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Posted 1 month ago

“I have purchased a lot of items from Hobbs. This time I had no free postage label enclosed in parcel. Sent e mail via contact form. Next day I decided to phone. Wait time was 5minutes. 30minutes later I hung up. Went onto chat and got connected nearly straight away and a QR code was sent. A bit of a hassle.”

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Posted 1 month ago

“Quick delivery and the refund in store was easy enough (albeit it took some time because your new system didnt recognise the order number on the despatch note)”

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Posted 1 month ago

“Sent very promptly and perfectly packed. Great value”

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Posted 1 month ago

“Stylish clothes, quite costly. I’ve bought Hobbs clothes for many years but not so many in the past few years as the styles did not appeal or suit me but recently they have been better.”

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Posted 1 month ago

“I appreciate the classic style and quality. I had a rare disappointment recently which makes me wonder if the quality is being eroded.”

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Posted 1 month ago

“Feels like a luxury brand but has the same issues as any with product development.”

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Posted 1 month ago

Hobbs is rated 4.3 based on 1,335 reviews