Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,594 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Lovely dress perfect for my daughter’s wedding. Expected delivery to be better presented as quite an expensive item just arrived in a plastic bag with a plastic cover!”

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Posted 1 month ago

“The online ordering from Ireland is complicated and expensive. Delivery cost reasonable at €7, where it falls down is the cost of returns. This is not explained when ordering and can cost €23 for just one item. Won't be ordering again.”

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Posted 1 month ago

“Beautiful quality clothing with timeless and elegant designs.”

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Posted 1 month ago

“Hobbs has some nice things at the moment (amongst the synthetics and 1970s retreads). The service is very good. (Endorse this!)”

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Posted 1 month ago

“Lovely shop & images of items.”

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Posted 1 month ago

“Gorgeous dress, but I had to send it back unfortunately. Runs really big. I am size 10 and I gained a little weight lately and still size 8 was so big. I looked like a bag of potatoes :). I ordered 8 as you are advised that it runs big. I was sorry, as the dress is really pretty.”

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Posted 1 month ago

“I was disappointed when I visited the Morpeth store. The assistant constantly moaned asking why I ordered them online and did I not realise it would be have better for the store if I had ordered them there. She was not the most welcoming”

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Posted 1 month ago

“I found Hobbs very helpful and the staff friendly. I spoke on the telephone only and ordered on line.”

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Posted 1 month ago

“Very good quality product looks and feels more expensive than it was !! Can dress it up or down !”

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Posted 1 month ago

“Lovely jacket and is true to size however only four stars as the colour is much paler than in the photo. I expected a vibrant blue but it is much paler but as I have bought the hat to match it I decided to keep”

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Posted 1 month ago

“Prompt service”

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Posted 2 months ago

“I love the clothes but I am unhappy about receiving emails a few days after purchasing showing my dress, shoes and bag all at reduced (sale) prices!!!”

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Posted 2 months ago

I’m really sorry to hear about the unwanted sale emails after your purchase. We can help stop promotional emails or adjust your preferences. Please llet us know if you’d prefer to unsubscribe from marketing emails directly.

Posted 2 months ago

“Hobbs do some really good quality clothing”

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Posted 2 months ago

Thanks for the kind words about the quality. If there’s anything we can do to make your experience a 5/5, please let us know.

Posted 2 months ago

“Excellent website fast delivery and easy returns”

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Posted 2 months ago

Thank you for the kind feedback. We’re glad you had a fast delivery and easy returns. If there’s anything we can do to make your next experience a 5/5, please let us know.

Posted 2 months ago

“Hobbs is my go-to store for formal wear. I really appreciate the design and quality of the clothes, as well as the availability of co-ordinating pieces, e.g. dresses and jackets.”

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Posted 2 months ago

Thank you for the kind words and for making Hobbs your go-to for formal wear. We’re glad you value the design, quality, and coordinating pieces. If there’s anything we can do to make your experience a 5/5, please let us know.

Posted 2 months ago

“The trousers and t shirt arrived beautifully packaged and on time. Very pleased with both, but trousers are about and 1.5 inches too long. I am 5ft 5inches tall, so fairly average height. A little bit of a drag to get them altered! But I will order again as the fit is so good.”

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Posted 2 months ago

“Lovely print top perfect for work. Impressed by the quality and quite thick which is great. In between sizes 12/14 and medium was perfect . Washes well and maintains shape.”

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Posted 2 months ago

“Efficient postage, lovely staff in store who were very helpful. Good quality clothes.”

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Posted 2 months ago

“Good service arrived quickly.”

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Posted 2 months ago

“Sweaters made for tall women - what about short/average women!! Quality is really, really good.”

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Posted 2 months ago

Hobbs is rated 4.4 based on 5,594 reviews