Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,594 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“consistently good quality and stylish clothes”

Helpful Report

Posted 2 months ago

“Hobbs you wont like it! The necklace looked like it came out of a cracker. Also i had a lovely pastel pink and pastel green cotton cardigans bought a few years ago and what seemed to be the same cardigan came up for sale. I bought it. Not the same quality at all. Cheaper textile, duller colour. Very disappointed.”

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Posted 2 months ago

“I've shopped with Hobbs for years. You rely on the quality.”

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Posted 2 months ago

“Good no issues to complain about”

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Posted 2 months ago

“Hobbs are fantastic for smart stylish and very well designed/made value for money women's wear. My go to all the time. I give 4 stars only because the petite range is too limited and have to imagine whatever the model is wearing at 5" shorter for me”

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Posted 2 months ago

“Excellent quality and well fitted. Great for a formal event. I just wish the prices were lower!”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“My "go to" shop for coats.”

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Posted 2 months ago

Hi Stephanie, Thank you so much for your lovely feedback! We're delighted to be your go-to shop for coats—it really means a lot to us. We look forward to keeping you warm and stylish for many seasons to come!

Posted 2 months ago

“Usually I find Hobbs clothing to be stylish and well made. The dress I bought was not representative of the 'Hobbs' standard I have become accustomed to in respect of the style or fabric used.”

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Posted 2 months ago

Hi Stephanie, Thank you for your feedback—we really appreciate your continued support and kind words about our usual standards. We're sorry to hear that this particular dress didn’t meet your expectations in terms of style and fabric. That’s certainly not the experience we aim to deliver, and we’ll be sure to share your comments with our team. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Posted 2 months ago

“Beautiful dress but not for me. The v neck was too long for me. Sorry.”

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Posted 2 months ago

Hi Sheila, Thank you for your feedback—we’re so glad you found the dress beautiful, though we’re sorry it wasn’t quite the right fit for you. We understand that details like the neckline can make all the difference. We really appreciate you sharing this with us and hope you find something that suits you perfectly soon.

Posted 2 months ago

“Good quality”

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Posted 2 months ago

Hi Elena, Thank you for your feedback—we’re so pleased to hear you’re happy with the quality! If there’s anything else you need or if we can help in any way, please don’t hesitate to let us know.

Posted 2 months ago

“Usually good quality products”

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Posted 2 months ago

Hi Bernadette, Thank you for your feedback and for your continued support—we’re really glad to hear you usually find our products to be of good quality. We truly appreciate it, and if there’s ever anything we can do to improve your experience, please don’t hesitate to let us know.

Posted 2 months ago

“This jacket is up to usual Hobbs. But at same time I purchased a cotton top in sale- a Jonie top - I hand washed this before use and it looks like a rag. I complained and sent pic to Customer Services and they said it was up to Hobbs standard. Please beware when purchasing anything cotton from Hobbs,”

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Posted 2 months ago

Hi Joan, Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience with the Jonie top. While we’re glad the jacket met your expectations, we understand how disappointing it must be for the cotton top to have changed in appearance after a single hand wash. We also regret that our previous response didn’t resolve your concerns to your satisfaction. Your comments have been noted, and we will ensure they are reviewed by our quality and customer care teams.

Posted 2 months ago

“Good fit but would not have paid full price for them”

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Posted 2 months ago

Hi Nicki, Thank you for your feedback—we’re glad to hear the fit worked well for you. We understand your thoughts on the pricing and really appreciate you sharing this with us. If there’s anything else you need or any questions we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“it is a very pretty summer dress but even in petit size it was too long which is why I returned it.”

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Posted 2 months ago

Hi there, Thank you for your feedback—we’re glad you found the dress very pretty. We’re sorry to hear that even the petite size was too long for you, which led to your return. We really appreciate you taking the time to share this, as it helps us improve our sizing and fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“I love Hobbs dresses. They are very well finished and there are many different styles and colours to choose from. They are very flattering and of very good quality.”

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Posted 2 months ago

Hi Louise, Thank you so much for your lovely feedback—it really means a lot to hear that you love our dresses. We’re delighted you appreciate the quality, finishing, and the range of styles and colours we offer. If there’s ever anything you need or if we can help you find your next favourite piece, please don’t hesitate to let us know.

Posted 2 months ago

“I always find something to suit at Hobbs and the website and delivery/returns have all worked well for me.”

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Posted 2 months ago

Hi Carol, Thank you so much for your kind feedback—we’re really pleased to hear you consistently find something that suits you and that you’ve had a good experience with our website, delivery, and returns. We truly appreciate your support and look forward to welcoming you back again soon. If there’s ever anything we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“My local shop is fab. Can rely on finding something great. Staff are super helpful without being intrusive.”

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Posted 2 months ago

Hi Vivienne, Thank you so much for your lovely feedback—it’s great to hear you enjoy visiting your local shop and can always find something you love. We’re especially pleased to hear the team are helpful while giving you space to browse; we’ll be sure to pass your kind words on to them. We really appreciate your support and look forward to seeing you again soon. If there’s anything you need, just let us know.

Posted 2 months ago

“I'v always been please with my purchases from Hobbs, whether on store or online. This time, however, one of the items bought online didn't come up to the usual Hobbs standards.”

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Posted 2 months ago

Hi there, Thank you for your continued support and for sharing your feedback with us. We’re really pleased to hear you’ve generally been happy with your purchases, both in-store and online, but we’re sorry to hear that one of the items this time didn’t meet the usual standard you expect from us. That’s certainly not what we aim for, and we appreciate you bringing it to our attention. If you’d like us to look into this further, please don’t hesitate to get in touch with Customer Services—we’ll be happy to help.

Posted 2 months ago

“No quibble returns.”

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Posted 2 months ago

Hi there, Thank you for your feedback—we’re really pleased to hear you’ve had a positive experience with our returns process. We aim to make things as simple and hassle-free as possible, so it’s great to know this has worked well for you. If there’s ever anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

Hobbs is rated 4.4 based on 5,594 reviews