Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,623 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Box arrived damaged, packing not good. Unusual in my experience of Hobbs. Embellishment on the Ann dress is uneven on either side. This petite dress is very long and will need altered.”

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Posted 2 months ago

“Good products. Satisfactory quality. I Will keep buying from them.”

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Posted 2 months ago

“Easy order and returns at shop”

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Posted 2 months ago

“Top quality Hobbs as always.”

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Posted 2 months ago

“Good company to deal with.”

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Posted 2 months ago

“Hobbs are my go to for footwear. I prefer to shop in store, but I find there is a better selection of footwear on line, with only selected items in the stores I have access to which are Beverley in Browns and the store in York.”

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Posted 2 months ago

“Good products but really difficult to find petite dresses that are not too long”

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Posted 2 months ago

“Great customer service”

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Posted 2 months ago

“Bought as gift. Great price.. Speedy delivery. Slightly large.”

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Posted 2 months ago

“Good quality clothes. Great customer services”

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Posted 2 months ago

“I really like the style, quality. My only gripe is that the clothes are not the cheapest but we are still charged postage unless you spend £150. If you want next day delivery it then jumps up to £5.95!!”

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Posted 2 months ago

“Good quality and stylish clothes with excellnt staff.”

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Posted 2 months ago

“I like the quality of Hobbs's clothing and usually can rely on the sizing being consistent. Delivery ( Rep of Ireland ) is ok, but could be faster. Returns are a bit difficult and pricey and in Ireland i cannot return to the shop as I could in the UK.”

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Posted 3 months ago

“Good quality clothing, stylish design and good customer service.”

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Posted 3 months ago

“It is a beautiful coat. Sadly I had to return the sizes 20 & 22 as the style did not do anything for my figure shape. The 20 being too small & the 22 too large. For anyone with a neater figure than mine it is well worth purchasing.”

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Posted 3 months ago

“Packages always arrive beautifully wrapped and garments very good quality”

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Posted 3 months ago

“Love the classic and elegant styles and convenient to pick up order from store. I have been a Hobbs customer since the beginning of the century. I feel the quality has gone down a bit while prices have gone up, hence 4 starts.”

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Posted 3 months ago

“Ordered the Larissa handbag on 16/12/25 but never turned up, appears lost in transit. Customer service dealt with my problem quickly and offered me a £20 e-gift card to be received within 48 hours. Unfortunately still not received 3 days later min using New Year holidays? Fortunately I took the opportunity to reorder and just received new bag today.”

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Posted 3 months ago

“Great service from Hobbs. Website easy to navigate with good descriptions of article of clothing, especially the fabric composition. Just find too many bits of clothing, especially dresses, are made of polyester, not good and price still high. Delivery service not good.”

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Posted 3 months ago

“Hobbs offer a good range of clothes and pleased there is a petite size.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,623 reviews