Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,587 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Beautiful dress and matching jacket. Excellent fit and quality I was looking for a MOB outfit, and whilst it looks lovely on, it wasn't quite 'me', so sadly I had to return”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the dress and jacket were beautiful with excellent fit and quality. We’re sorry it wasn’t quite right for you this time. If you’d like help exploring alternative MOB options or need any assistance with the return, please let us know, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“I find the orering and delivery are very good. The items I have purchased are of good quality. The fashion is suitable for a large age range. Some dresses that are of a shorter length (classic style) would be nice to see as knee length (such as tunic style and shift/straight slightly fitted) Half length sleeves or sleeves that cover the upper arm would be an asset for older women.”

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Posted 2 months ago

“Lovely clothes! Easy to order online and helpful staff in store”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear you loved the clothes, found online ordering easy, and that our in store staff were helpful. If you need any assistance in the future, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Hobbs clothing is of good quality & well made. Sometimes a little old fashioned but worth a look in the sales”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your thoughts. We’re glad to hear Hobbs clothing is of good quality and well made, and that you think it’s worth a look in the sales. If you’d like any help finding pieces that suit your style or need a hand with sizing, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Beautiful coat. I already had a pale blue one which many people comment on. But the purple one I returned as the colour was much darker than it appeared online.”

Helpful Report

Posted 2 months ago

Hello there, Thank you for sharing your experience. We’re glad you love the coat, and we’re sorry the purple shade appeared differently online. If you’d like, we can help you find alternatives with more consistent color representations or check other photos/descriptions. Please let us know if you’d like assistance with an exchange or return. Warm regards, Team Hobbs

Posted 2 months ago

“Lovely dress, and I'm keeping it but the length is far too long. Why petite is as long as it is in all your dresses I can't understand. Have known many ladies who have returned things because of the length. Please start making them shorter.”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re glad you love the dress and that you’re keeping it. We’re sorry the length isn’t right for you. We’ll pass your feedback about shorter lengths to our product team so we can improve this in future. If you’d like help exploring alternative fits or need any adjustments or alterations guidance, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Generally I am size 14 but I had to return and got the size 12 which is a snug fit . It is a gorgeous suit .”

Helpful Report

Posted 2 months ago

Hello there, Thank you for sharing your experience. We’re glad to hear the suit is gorgeous and that the size 12 works for you after returning your size 14. If you’d like any help with sizing or exploring other options, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Good quality clothes and excellent customer service”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the clothes are of good quality and you received excellent customer service. If there’s anything else you’d like help with or you’d like suggestions for your next outfit, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Always get good service at Hobbs, sales assistants always very helpful and friendly .”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear you consistently receive good service and find our sales assistants helpful and friendly. If there’s ever anything else we can do for you, please let us know. Warm regards, Team Hobbs

Posted 2 months ago

“Always like the quality of Hobbs clothing”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your thoughts. We’re delighted to hear you enjoy the quality of Hobbs clothing. If you’d like any style tips or help finding pieces you’ll love, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“Love the clothes except this dress”

Helpful Report

Posted 2 months ago

Hello there, Thank you for sharing your experience. We’re glad you love the clothes overall. We’re sorry this dress wasn’t quite right for you. If you’d like help finding a dress that better suits your style, or need any advice on fit or sizing, we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“The delivery process was very good.”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the delivery process was very good. If there’s anything else we can assist with, please let us know. Warm regards, Team Hobbs

Posted 2 months ago

“Over the years I have bought a lot of garments from Hobbs and mostly have been pleased with them. I would appreciate a few more petite clothes though.”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re glad to hear you’ve been pleased with Hobbs garments overall. We’ve noted your request for more petite options and will pass this along to our product team. Warm regards, Team Hobbs

Posted 2 months ago

“Hobbs stock very good quality clothing, however prices reflect this and I would only shop for a special occasion.”

Helpful Report

Posted 2 months ago

Hello there, Thank you for sharing your experience. We’re glad you’re happy with the quality of Hobbs stock. We understand prices reflect the premium quality and we’re here if you’d like help finding pieces for special occasions or any upcoming promotions. Warm regards, Team Hobbs

Posted 2 months ago

“Sometimes garments fit well. Dresses with a waist are usually not in correct position for my body”

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Posted 2 months ago

“Nice range of clothes, though tends to be slim made.”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for sharing your experience. We’re glad you found a nice range of clothes. If you’d like any help with sizing or styling or have a preference we can explore we’re here to help. Warm regards, Team Hobbs

Posted 2 months ago

“I like Hobbs clothes but they are expensive and so I returned the skirt because it was too long and for those prices it needed to fit just right.”

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Posted 2 months ago

“I really like their styles. Wish they would cater to larger breasted women so that I could wear the full sleave dresses”

Helpful Report

Posted 2 months ago

“Stylish good quality , good shape clothes, great packaging”

Helpful Report

Posted 2 months ago

“Love the bracelet very classy sometimes I feel shop staff are a bit judgmental”

Helpful Report

Posted 2 months ago

Hobbs is rated 4.4 based on 4,587 reviews