Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,594 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Good quality, fair price, trustful,”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind feedback—we’re really pleased to hear you feel our products are good quality, fairly priced, and trustworthy. We truly appreciate your support and look forward to serving you again. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 2 months ago

“love Hobbs shame i didn't receive first dress”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for your lovely feedback—we’re really glad to hear you love Hobbs, though we’re sorry the first dress was out of stock. That’s understandably disappointing, and we appreciate your understanding. If there’s anything we can help you find instead, please don’t hesitate to let us know.

Posted 2 months ago

“Clothes in good quality materials in my shape and colour.”

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Posted 2 months ago

Hi Julia, Thank you for your lovely feedback—we’re so pleased to hear you’ve found pieces in good-quality materials that suit your shape and colouring. It’s always great to know our collections are working well for you. If there’s anything else we can help you with, please don’t hesitate to let us know.

Posted 2 months ago

“Hobbs shoes are always excellent quality and these espadrilles are super”

Helpful Report

Posted 2 months ago

Hi Caroline, Thank you so much for your lovely feedback—we’re delighted to hear you consistently find our shoes excellent in quality and that you’re enjoying your espadrilles. We really appreciate your support and hope you continue to find pieces you love with us. If there’s anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“I usually love Hobbs but recently I have not found pieces I have loved.”

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Posted 2 months ago

Hi Emma, Thank you for your honest feedback and for your continued support—we really appreciate it. We’re sorry to hear that recently you haven’t found pieces you’ve loved, as we always aim to offer styles that feel special and wearable. Your comments are really helpful and will be shared with our team as we continue to develop our collections. If there’s anything you’re specifically looking for, please don’t hesitate to let us know—we’d be happy to help you find something you love again.

Posted 2 months ago

“Beautiful dress. I gave it a 4 because the regular dress didn’t fit but the petite did. So maybe the fit is a bit confusing 😅 but it’s so gorgeous.”

Helpful Report

Posted 2 months ago

Hi there. Thank you so much for your lovely feedback—we’re delighted you found the dress so gorgeous! We’re sorry to hear the sizing between regular and petite felt a bit confusing, but it’s great that the petite size worked better for you. We really appreciate you taking the time to share this, as it helps us improve our fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“My parcel arrived very quickly wrapped in a secure cardboard box which offered perfect protection. Sadly I’ve returned the coat as it was too small over a jumper. I’m now waiting for my refund which seems to be a slow process.”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for your feedback—we’re really pleased to hear your parcel arrived quickly and well protected, though we’re sorry the coat wasn’t quite the right fit over a jumper. We’re glad to see your refund has now been processed, and we appreciate your patience while this was completed. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“I buy Hobbs products several times a year, you have good quality clothes. I wait for discounts though as it is too expensive for me to buy at a full price.”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you for your continued support and kind feedback—we’re really pleased to hear you find our clothing to be of good quality. We also appreciate your honesty regarding pricing, and understand that promotions can make a real difference. We regularly offer seasonal events and discounts, so we hope you continue to find pieces you love at a price that works for you. If there’s ever anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“Lovely dress but personally not for me”

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Posted 2 months ago

Hi Kathleen, Thank you for your feedback—we’re glad you found the dress lovely, even if it wasn’t quite the right one for you personally. We really appreciate you taking the time to share your thoughts, and we hope you find something you love with us soon. If there’s anything we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“This is a beautiful coat. I loved the purple colour and the quality seems good. Even though I ordered petite, the size feel a bit large, in my opinion.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely feedback—we’re so pleased you loved the colour and quality of the coat. We’re sorry to hear that the petite size still felt a bit large for you, and we really appreciate you sharing this as it helps us improve our fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“Classic clothes that do not go out of fashion”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you so much for your lovely feedback—we’re really pleased to hear you see our pieces as classic and timeless. We truly appreciate your support and hope you continue to find styles you love with us for years to come. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 2 months ago

“Love the dress and matching jacket, nice fabric and fit”

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you so much for your lovely feedback—we’re delighted to hear you love the dress and matching jacket, and that you’re happy with the fabric and fit. We really appreciate your support and hope you enjoy wearing them. If there’s anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“Very efficient shipping. Dress was as described. Will buy another one.”

Helpful Report

Posted 2 months ago

Hi Paula, Thank you so much for your kind feedback—we’re really pleased to hear your order arrived quickly and that the dress was as described. It’s lovely to know you’re happy enough to consider buying another one, and we look forward to welcoming you back again soon. If there’s anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“I like Hobbs very much. Excellent customer service.”

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Posted 2 months ago

Hi Geraldine, Thank you so much for your lovely feedback—we’re really pleased to hear you’ve had a positive experience with our customer service. We truly appreciate your support and look forward to helping you again whenever you need us.

Posted 2 months ago

“They are very big in my usual size so had to return. Sent for another pair in a smaller size. These too are a little big but acceptable. The fabric is good and shape what I want.”

Helpful Report

Posted 2 months ago

Hello Andrea, Thank you for taking the time to share your feedback. We’re pleased to hear that you like the fabric quality and the shape of the Alessia linen trousers. The Alessia trousers are designed with a wide-leg, relaxed fit, which can result in a more generous feel. We appreciate you highlighting the sizing, and your comments will be shared with our team as we continue to review and refine our fit. Kind regards, Team Hobbs

Posted 2 months ago

“I bought Hobbs silk cream and green dress and the satin shoes for my summer wedding,both are lovely quality and fit perfectly. I received regular communication and hope to use Hobbs again in the future.”

Helpful Report

Posted 3 months ago

Hi Tracy, Thank you so much for your lovely feedback—we’re delighted to hear that your silk dress and satin shoes were perfect for your summer wedding. It’s wonderful to know you were happy with the quality, fit, and communication throughout your order. We really appreciate your support and look forward to helping you again in the future. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 2 months ago

“Ordering process was easy”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Beautiful dress. Softer colours in person.”

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Posted 3 months ago

“First time ordered. Happy with ordering online and email correspondence. Happy with my purchase and quick refund for items I returned.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,594 reviews