Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,639 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The quality of the of coat was excellent, but the overall quality was let down by the packaging especially as a Xmas present”

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Posted 3 months ago

“Buy regularly from Hobbs so disappointed in the way this dress is designed making it fart to tight and the zip impossible”

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Posted 3 months ago

“I like Hobbs' styles; I would wear a lot more of the clothes if they came in natural fibres and were not blended with synthetics.”

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Posted 3 months ago

“Staff are attentive and friendly and offered a glass of prosecco with a mince pie. Stylish garments, and mostly a great brand to shop with.”

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Posted 3 months ago

“Good clothes but slow delivery.”

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Posted 3 months ago

“Hobbs service to me has improved over 2025”

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Posted 3 months ago

“Excellent quality and styles, and petite options when available. Some items are still overpriced even during the sales.”

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Posted 3 months ago

“xxxxxxxxxxxx”

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Posted 3 months ago

“I think I’ll be ordering more”

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Posted 3 months ago

“Great designs, good quality, fast online delivery and knowledgeable/helpful staff in Hobbs stores. Unfortunately this all comes at a price which takes some ranges out of my budget but I love the pieces I do have in my wardrobe. Keep the standards up Hobbs!”

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Posted 3 months ago

“Just recently the styles haven’t been to my taste. Just found a lovely suit for Christmas. That’s a little on the large side. I can’t see me buying as much as I used to.”

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Posted 3 months ago

“Good website, good description of items. My only problem is their choice of couriers who are not always reliable.”

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Posted 3 months ago

“I regularly buy Hobbs clothes. I’ve had a few issues recently with deliveries via Evri though. Here’s an example: My order didn’t arrive within the expected timeframe, and I wasn’t advised that there was delay and a revised time. It’s impossible to speak to a human being at Evri. My item arrived just over an hour late, which was not too terrible, but the lack of communication is an issue for me. The timespan between ordering and delivery was excessive. I’ve ordered several Hobbs items recently and some of the items were not wrapped and folded with the usual care and presentation that I have always appreciated from Hobbs. The most recent item I have ordered was via the John Lewis website, and delivery is always reliable and so easy to collect from my local Waitrose. I do hope Hobbs will appreciate this feedback - and perhaps apply some quality controls regarding delivery standards and packing.”

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Posted 3 months ago

“I wish all your dresses have pockets”

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Posted 3 months ago

“Good service and delivery”

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Posted 3 months ago

“Classic quality good service I think it is expensive to charge the customer postage when you are paying over a £100 ponds for a dress when your competitors are charging nothing for orders over £50 pounds food for thought”

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Posted 3 months ago

“Very disappointed”

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Posted 3 months ago

“I normally love Hobbs clothes but was very disappointed with this dress mainly because it was too short”

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Posted 3 months ago

“Good value for money clothes and great choice”

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Posted 3 months ago

“good quality clothes”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,639 reviews