Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,598 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I really like Hobbs clothes I just wish they would do more petite sizes.”

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Posted 3 months ago

“the products are lovely but stock is not consistant”

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Posted 3 months ago

“Hobbs is a safe choice for every day, business and event styles. The quality is typically good (with a few exceptions) and the prices are ok.”

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Posted 3 months ago

“Normally like the quality of Hobbs goods”

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Posted 3 months ago

“Love Hobbs for the quality of materials and design.”

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Posted 3 months ago

“Love Hobbs clothes, particularly happy that they do a petite length but sleeves invariably too long and need to be altered.”

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Posted 3 months ago

“The dress delivery was delayed”

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Posted 3 months ago

“Generally, I like Hobbs clothing but this year I have not been so lucky with my online choices. The fact that I have not been pleased with my online orders recently, I shall definitely be watching for any new lines coming through.”

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Posted 3 months ago

“Good quality clothes! Service needs an uplift when shopping in store, maybe people need to be reminded that a smile goes a long way. I guess it’s about one’s personality.”

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Posted 3 months ago

“Beautiful dress , have returned it due to not being a good fit on me”

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Posted 3 months ago

“Beautiful dress however I am now on my 3rd reorder of this dress as the last 2 have been faulty in that the zip was getting stuck at the thick part of the waistband. Hobbs customer service have been excellent however despite asking for and being assured the replacement would be checked before dispatch, this clearly hasn’t happened. Hopefully 3rd time lucky.”

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Posted 3 months ago

“A nice brand in general with mostly smart, stylish clothing but a bit on the pricy side unless for a special occasion.”

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Posted 4 months ago

“Beautiful dress and matching jacket. Excellent fit and quality I was looking for a MOB outfit, and whilst it looks lovely on, it wasn't quite 'me', so sadly I had to return”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the dress and jacket were beautiful with excellent fit and quality. We’re sorry it wasn’t quite right for you this time. If you’d like help exploring alternative MOB options or need any assistance with the return, please let us know, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“I find the orering and delivery are very good. The items I have purchased are of good quality. The fashion is suitable for a large age range. Some dresses that are of a shorter length (classic style) would be nice to see as knee length (such as tunic style and shift/straight slightly fitted) Half length sleeves or sleeves that cover the upper arm would be an asset for older women.”

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Posted 4 months ago

“Lovely clothes! Easy to order online and helpful staff in store”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear you loved the clothes, found online ordering easy, and that our in store staff were helpful. If you need any assistance in the future, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“Hobbs clothing is of good quality & well made. Sometimes a little old fashioned but worth a look in the sales”

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Posted 4 months ago

Hello there, Thank you so much for sharing your thoughts. We’re glad to hear Hobbs clothing is of good quality and well made, and that you think it’s worth a look in the sales. If you’d like any help finding pieces that suit your style or need a hand with sizing, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“Beautiful coat. I already had a pale blue one which many people comment on. But the purple one I returned as the colour was much darker than it appeared online.”

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Posted 4 months ago

Hello there, Thank you for sharing your experience. We’re glad you love the coat, and we’re sorry the purple shade appeared differently online. If you’d like, we can help you find alternatives with more consistent color representations or check other photos/descriptions. Please let us know if you’d like assistance with an exchange or return. Warm regards, Team Hobbs

Posted 4 months ago

“Lovely dress, and I'm keeping it but the length is far too long. Why petite is as long as it is in all your dresses I can't understand. Have known many ladies who have returned things because of the length. Please start making them shorter.”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re glad you love the dress and that you’re keeping it. We’re sorry the length isn’t right for you. We’ll pass your feedback about shorter lengths to our product team so we can improve this in future. If you’d like help exploring alternative fits or need any adjustments or alterations guidance, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“Generally I am size 14 but I had to return and got the size 12 which is a snug fit . It is a gorgeous suit .”

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Posted 4 months ago

Hello there, Thank you for sharing your experience. We’re glad to hear the suit is gorgeous and that the size 12 works for you after returning your size 14. If you’d like any help with sizing or exploring other options, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“Good quality clothes and excellent customer service”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the clothes are of good quality and you received excellent customer service. If there’s anything else you’d like help with or you’d like suggestions for your next outfit, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

Hobbs is rated 4.4 based on 5,598 reviews