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Hobbs Reviews

4.4 Rating 3,643 Reviews
87 %
of reviewers recommend Hobbs
4.4
Based on 3,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hobbs Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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Good quality clothing. Ordered online and the packaging was not very substantial. I need to return but the box is ripped.
Helpful Report
Posted 4 months ago
Like most stores these days it seems there is a lot more online than in the actual shop. Makes shopping very difficult I feel. That said, returning the jacket to a store was very simple and the staff were very pleasant
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Posted 4 months ago
I like the cut of Hobbs clothes
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Posted 4 months ago
I generally love Hobbs clothes but find it’s hard when described as S M or L
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Posted 4 months ago
Hobbs are usually a great store with good standard of clothing
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Posted 4 months ago
POOR customer contact service To complain about delayed PAID FOR special delivery When phoned got message "Closed - contact on line". When contacted "Chat " took about 20 minutes to respond!
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Posted 4 months ago
Love this store and is sad it got closed down in Sweden.
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Posted 4 months ago
Disappointed with the packaging. Dress was packed into a very small plastic bag. Previous item ordered was packed in tissue in a box. It will take a while to remove creases.
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Posted 4 months ago
I buy quite a lot from Hobbscasbi like the classic styles in quality materials.
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Posted 4 months ago
Hobbs provides just the sort of dresses that I like. Every season there seems to be something that I can't resist.
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Posted 4 months ago
Quality clothing but need to find a different delivery company rather than Evri
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Posted 4 months ago
I am a regular Hobbs customer. I rarely have an issue with any of their products and never return items. This is the first time that I am returning anything. What I find particularly upsetting is that no one picked up the torn seam at the front before despatching the dress. iI intended to wear it on holiday and ended up leaving it behind.
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Posted 4 months ago
Excellent quality but I’d like some change in styles
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Posted 4 months ago
Easy ordering process, efficient delivery and easy return process, would definitely buy from Hobbs again but need to be cognisant of style/suxing.
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Posted 4 months ago
good delivery, although the box was a bit broken and hard to know how to make returns for things that don't work.
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Posted 4 months ago
Really nicely made products although mostly polyester blend products and highly priced but looks good for formal events
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Posted 4 months ago
Great variety of styles, my go-to shop for work clothes
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Posted 4 months ago
The dress is beautiful and the fabric is very nice But the color is really disappointing, this is the second time that the color on the website looks completely different from the actual color To be honest, it's a bit disappointing
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Posted 4 months ago
Clothing nicely made in good materials. Too much wedding stuff though.
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Posted 4 months ago
Hobbs for me lately has been either a hit or a miss, some of this years seasonal styles have focused on evening wear could have done with some of the good staple day /work wear in bright colours, quality is not as it used to be
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Posted 4 months ago
Hobbs is rated 4.4 based on 3,643 reviews