Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,643 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I always shop in Hobbs, but recently they have not branched out at all. Products seem the same or similar every year. You can spot a Hobbs garment every time. Still good classic dressing though”

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Posted 4 months ago

“Always nice quality”

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Posted 4 months ago

“I wish Hobbs did petite tops and knitwear. Recently I have done 2 click and collect orders of knitwear and this time a top. No items fitted which is hard to work out from the size guide. This time I found the Cribbs Causeway Hobbs very helpful. It is my nearest Hibbs store to south Devon where I live. I talked to the staff about a styling appointment next Spring for 2 outfits for a summer 2026 wedding. I was impressed that the shop would get in petite dresses and jackets for this appointment.”

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Posted 4 months ago

“More petite would be good as some items are quite long”

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Posted 4 months ago

“Well made clothes, good quality”

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Posted 4 months ago

“Good service, returns straight forward.”

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Posted 4 months ago

“Service from Hobbs was great.”

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Posted 4 months ago

“I usually like Hobbs clothing but certainly not the much too big jumpers.”

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Posted 4 months ago

“For timeless clothing that will take you from year to year.”

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Posted 4 months ago

“Love Hobbs but I find that many dresses are to short for the older women, who would also like more choice with a sleeve.”

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Posted 4 months ago

“Service and delivery good. Communication good but more expensive for quality of this item than other similar companies.”

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Posted 4 months ago

“Bought some jeans in a shop. Then ordered more online. I find the returns process very slow unlike other retailers who are so much better.”

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Posted 4 months ago

“Beautiful clothes”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“I was appalled at the way the dress was delivered. It was in a plastic bag screwed up in a ball at one corner. The tissue was screwed up in a ball at the other corner along with the invoice. I would certainly think twice before buying online from Hobbs again”

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Posted 4 months ago

“I had several queries about these trousers prior purchase but found it almost impossible to get answers by phone or on live chat Finally after several days....almost a week I received a reply to my email”

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Posted 4 months ago

“The Hobbs shop I visit does not carry enough sizes. Ordering online is easy and order sent quickly. Very good service.”

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Posted 4 months ago

“As far as I can see Hobbs is now left more as ‘the last man standing’ due to the fact that all its rivals like Country Casuals, Precis, Windsmor, Minuet & Viyella have all unfortunately gone out of business! Hobbs, are usually excellent value.”

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Posted 4 months ago

“Some of the sales ladies in the shops can be rude but I just pick my dress and leave ,may be one day they will improve bromely and London bridge”

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Posted 4 months ago

“Delivery could have been quicker, but I love the dress”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,643 reviews