Hobbs Reviews

Name: Hobbs
Rating: 4.34

4.3 Rating 1,273 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“Normally very good but not in this case.”

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Posted 14 hours ago

“Great brand. Unfortunately they use Evri to deliver. A £200 coat left outside in the rain where it could have been damaged or stolen. I was at home at the time but it was just left outside”

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Posted 15 hours ago

“Very helpful staff”

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Posted 18 hours ago

“Love the shop but not on this occasion.”

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Posted 18 hours ago

“See notes above”

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Posted 19 hours ago

“This one came without pockets as showed on webpage. I don't know how they got it wrong.”

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Posted 1 day ago

“Perfect if you get the leg length right OR be accurate on the inside leg lengths. They’re wrong way too often If you got that right it would be 5 stars”

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Posted 1 day ago

“Dress took too long to be delivered”

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Posted 2 days ago

“Fix your sizing.”

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Posted 2 days ago

“Some really good quality clothes usually high quality material, but not always, so always check label! Fabulous shoes, high quality and comfortable. Clothes size labels are not always reliable, so be ready to go up a size. The shop is beautiful situated, light, may need a little upkeep, in general helpfulness of various different assistants has varied hugely, could do a lot more to advise.”

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Posted 2 days ago

“Very difficult to contact customer service. Placed on hold for more than the 10 minutes then for the call to be cut off. I found the live chat difficult. It took several attempts to get through to the live chat. I got a refund eventually. I feel very disappointed with Hobbs.”

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Posted 2 days ago

“In a word very disappointed”

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Posted 2 days ago

“Some lovely clothes but far too expensive even on sale. I tend to only buy occasionally. Would like to see more options in the petite range.”

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Posted 3 days ago

“Paid a premium for next day delivery which did not happen. I contacted service who said they would be in touch in 48 hours. Still waiting over a week later! The dress had a hole in it, I rang the Metro Centre store who were fantastic (Sarah) and tracked one down and had it transferred to branch. Very contrasting levels of service between HO and the store. 5 star store, 1star Head Office.”

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Posted 4 days ago

“I like HOBBS, I have a lot of HOBBS clothes in my wardrobe. They normally wash very well too. The only thing is if one has a problem it can be difficult to get through to HOBBS head office and they can take a long time to answer, sometimes many days.”

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Posted 4 days ago

“Quality is low”

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Posted 5 days ago

“I have always been pleased with the quality of clothing from Hobbs.”

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Posted 5 days ago

“Absolutely beautiful skirt & jacket. Shocking delivery. Why Hobbs are using Evri I cannot understand. Twice I’ve paid for next day delivery & it hasn’t happened. And this delivery just chucked on the pavement outside my office. Hobbs still yet to reply to my complaint after a week…”

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Posted 6 days ago

“Hobbs in my opinion usually very good”

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Posted 6 days ago

“I didn't realize that these dresses would be shipped from the UK, as I have purchased Hobbs products in the USA. I would have returned both these dresses has there been an easier shipping capability.”

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Posted 6 days ago

Hobbs is rated 4.3 based on 1,273 reviews