Hobbs Reviews

Name: Hobbs
Rating: 4.34

4.3 Rating 1,312 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“I have quite a few pieces of Hobbs clothing . However the delivery quality is appalling. The clothing I received was incredibly badly packaged, the tape was falling off the box and the clothes were open to the elements, so will have to travel out of town to shop at a Hobbs store to ensure the clothing is in good order. Very disappointing.”

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Posted 4 weeks ago

“My dress was perfect, but sadly on getting ready the belt loop was broken and at the occasion the button on the left sleeve fell off with the cuff flapping. Very disappointing of a quality product.”

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Posted 4 weeks ago

“Disappointed that I paid for next day delivery and it was two days after that. Contacted customer service 4 days ago and no reply yet.”

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Posted 4 weeks ago

“The ladies in-store were so lovely and helpful, but unfortunately, whoever prepared my online order was clearly not paying attention, and sent totally the wrong thing.”

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Posted 4 weeks ago

“SORRY, der rechte Ärmel scheint etwas ungenau angepasst zu sein. Dieser wirft Falten und dadurch ist das Gesamtergebnis nicht befriedigend! Stoff, Glanz und alles weitere ist tadellos!”

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Posted 1 month ago

“I love Hobbs clothes normally but recently the material and fit haven't been good. The returns process wasn't great either. I ordered this click and collect from local store. I tried it on in store and wanted to return. They weren't able to process a refund so they packed it up for me and I had to take it to the post office myself which seemed a bit strange and not a good use of my time.”

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Posted 1 month ago

“Usually a good selection of quality clothes, but styles have gone towards the younger customer.”

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Posted 1 month ago

“This was my second purchase of this coat as the first arrived without the belt, and with a tissue in the pocket - ordered online. The only replacement available was in Glasgow - I live in Nottingham. They couldn't send it out to me so I had to make a long journey to the Lincoln store to collect my replacement. Not the usual service I expect from a brand like Hobbs.”

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Posted 1 month ago

“Some of Hobbs lines are definitely my wardrobe staples. Jeans are my go to brand. By the lack of availability in my style I think I am not the only one! If you want work smart clothes Hobbs are great. However I am now retired and find increasingly there is a lack of casual day wear and hence I have migrated to other brands who accommodate this more comfortable look.”

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Posted 1 month ago

“Very happy with speed of delivery and refund when returned.”

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Posted 1 month ago

“Tried to ring 3 times impossible. Enailed customer services it bounced back. Left messages to ring me back no response. Still waiting”

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Posted 1 month ago

“Anything I buy is always lovely fit and good quality. Buying online is disappointing as packaging is terrible. I used to look forward to my Hobbs delivery in nice box with purchase in nice tissue paper not now. Delivered in paper bag. So disappointing.”

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Posted 1 month ago

“I am returning the dress as it is too long. As there was no return label I emailed Hobbs on Sunday to ask them to send me one. I haven't heard anything from Hobbs or received a label yet.”

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Posted 1 month ago

Hobbs is rated 4.3 based on 1,312 reviews