Hobbs Reviews

Name: Hobbs
Rating: 4.34

4.3 Rating 1,312 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs in my opinion usually very good”

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Posted 1 week ago

“I didn't realize that these dresses would be shipped from the UK, as I have purchased Hobbs products in the USA. I would have returned both these dresses has there been an easier shipping capability.”

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Posted 1 week ago

“Not always got all sizes”

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Posted 1 week ago

“Not completely sure they understood the situation”

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Posted 1 week ago

“Smart dress in a satin type fabric nice pattern wearing this with a short collarless ivory jacket ideal to wear for a winter wedding, ascot, christening or occasion event . Size true to size”

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Posted 1 week ago

“Good delivery service”

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Posted 1 week ago

“Two pairs of boots were too big, UE size 38. Had to send them back. Leather quality and finishing could be better. Disappointed”

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Posted 1 week ago

“I have already done so.”

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Posted 1 week ago

“Dresses are often nicely shaped and fit well but I did not like the fabric of my recent purchase. I also think a lot of the colours used by Hobbs are dark or neutral. There aren't many bright or Jewelly colours.”

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Posted 1 week ago

“Just disappointed with customer service.”

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Posted 2 weeks ago

“Historically good quality compared with most fashion brands .”

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Posted 2 weeks ago

“Clothes are nice but coats that are not tweed attract fluf like a magnet. I do love their tweed, velvet and other no need to iron fabrics.”

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Posted 2 weeks ago

“Hobbs used to fit me well when the cut was narrower over the hips and the lengths longer , but now I struggle to find anything that truley fits and flatters (size 12 and 5'6").”

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Posted 2 weeks ago

“Very disappointed in fit of boots”

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Posted 2 weeks ago

“Usually very good but not on this occasion”

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Posted 2 weeks ago

“Hobbs was let down by: The delivery. Box was just chucked on the front doorstep, bell not rung, no attempt to leave in requested safe place. Box split and wet. The return. Took the coats to Covent Garden store, one was refunded the other could not be found on the system so I had to take it home, pack it up, take it to the post office and now have to wait for my refund. Shop staff very helpful and polite.”

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Posted 2 weeks ago

“Purchase process very easy. I am holding judgement on their returns as I am still awaiting notifications and refund( returned by Royal Mail 6 days ago)”

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Posted 2 weeks ago

“Used to purchase lots of things from Hobbs, especially for work over several years and all seasons. Really a trustworthy brand although I find the casual ranges are a bit frumpy, old fashioned and overpriced.”

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Posted 2 weeks ago

“I have given you a 3* because of your customer service. I have been waiting for over 2 days to obtain a return address label. Used your website to do this without success. Contacted via email, this was supposed to be sent to my email, never arrived-very disappointing”

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Posted 2 weeks ago

“I just wanted to raise the issue that there was a security tag still attached to one of the dresses in this order (Frankie jersey dress). This meant that I had to make a special journey into the Hobbs shop to have it removed. This was extremely frustrating, since I had bought the dress to wear for a particular meeting. That said, the Hobbs staff in the shop were very helpful.”

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Posted 2 weeks ago

Hobbs is rated 4.3 based on 1,312 reviews