Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,584 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,584 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs clothes are good for me. I normally purchase when I have 20% off.”

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Posted 3 weeks ago

“Found everything I needed for my son's wedding .”

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Posted 3 weeks ago

“Love the colour and fabric but shape did not suit me, made my bust look much bigger than usual!”

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Posted 3 weeks ago

“Usually good classic garments.”

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Posted 4 weeks ago

“I love the quality of the dress I bought.”

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Posted 4 weeks ago

“Unfortunately I had to send it back as it was too short for me I am still waiting for a refund.”

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Posted 4 weeks ago

“Lovely quality. Fits a bit larger. Would recommend if you like the light colour”

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Posted 4 weeks ago

“consistently good quality and stylish clothes”

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Posted 4 weeks ago

“Hobbs you wont like it! The necklace looked like it came out of a cracker. Also i had a lovely pastel pink and pastel green cotton cardigans bought a few years ago and what seemed to be the same cardigan came up for sale. I bought it. Not the same quality at all. Cheaper textile, duller colour. Very disappointed.”

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Posted 4 weeks ago

“I've shopped with Hobbs for years. You rely on the quality.”

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Posted 1 month ago

“Good no issues to complain about”

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Posted 1 month ago

“Hobbs are fantastic for smart stylish and very well designed/made value for money women's wear. My go to all the time. I give 4 stars only because the petite range is too limited and have to imagine whatever the model is wearing at 5" shorter for me”

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Posted 1 month ago

“Excellent quality and well fitted. Great for a formal event. I just wish the prices were lower!”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“My "go to" shop for coats.”

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Posted 1 month ago

Hi Stephanie, Thank you so much for your lovely feedback! We're delighted to be your go-to shop for coats—it really means a lot to us. We look forward to keeping you warm and stylish for many seasons to come!

Posted 1 month ago

“Usually I find Hobbs clothing to be stylish and well made. The dress I bought was not representative of the 'Hobbs' standard I have become accustomed to in respect of the style or fabric used.”

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Posted 1 month ago

Hi Stephanie, Thank you for your feedback—we really appreciate your continued support and kind words about our usual standards. We're sorry to hear that this particular dress didn’t meet your expectations in terms of style and fabric. That’s certainly not the experience we aim to deliver, and we’ll be sure to share your comments with our team. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Posted 1 month ago

“Beautiful dress but not for me. The v neck was too long for me. Sorry.”

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Posted 1 month ago

Hi Sheila, Thank you for your feedback—we’re so glad you found the dress beautiful, though we’re sorry it wasn’t quite the right fit for you. We understand that details like the neckline can make all the difference. We really appreciate you sharing this with us and hope you find something that suits you perfectly soon.

Posted 1 month ago

“Good quality”

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Posted 1 month ago

Hi Elena, Thank you for your feedback—we’re so pleased to hear you’re happy with the quality! If there’s anything else you need or if we can help in any way, please don’t hesitate to let us know.

Posted 1 month ago

“Usually good quality products”

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Posted 1 month ago

Hi Bernadette, Thank you for your feedback and for your continued support—we’re really glad to hear you usually find our products to be of good quality. We truly appreciate it, and if there’s ever anything we can do to improve your experience, please don’t hesitate to let us know.

Posted 1 month ago

“This jacket is up to usual Hobbs. But at same time I purchased a cotton top in sale- a Jonie top - I hand washed this before use and it looks like a rag. I complained and sent pic to Customer Services and they said it was up to Hobbs standard. Please beware when purchasing anything cotton from Hobbs,”

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Posted 1 month ago

Hi Joan, Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience with the Jonie top. While we’re glad the jacket met your expectations, we understand how disappointing it must be for the cotton top to have changed in appearance after a single hand wash. We also regret that our previous response didn’t resolve your concerns to your satisfaction. Your comments have been noted, and we will ensure they are reviewed by our quality and customer care teams.

Posted 1 month ago

Hobbs is rated 4.4 based on 4,584 reviews