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Alyssa Dress Reviews

1.8 Rating 4 Reviews
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About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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MRS SUSAN G
Verified Reviewer
“Poor fitting dress. Armholes not cut correctly and had to be altered professionally.”
Helpful Report
Posted 2 years ago
Hello. Thank you for leaving this feedback. I am sorry to hear that your order had reached you later than expected, this is definitely not up to our usual high level of service. I will of course raise this with the courier to prevent this from happening in the future. Kind regards
Posted 2 years ago
MRS CHRISTINE V
Verified Reviewer
“Did not arrive in time so couldn't say How can I put the fit in when I didn't get it to try, won't let you pass without saying how it fits!!!!”
Helpful Report
Posted 2 years ago
Hello. Thank you for taking the time to leave feedback. I am sorry to hear that the delivery took longer than expected, I will of course pass this over to the team, so this does not happen again. I have requested we refund you the £6 delivery charge, this fund will be back in your account within 3-5 working days. Kind regards
Posted 2 years ago
MRS TRACEY D
Verified Reviewer
“Item has been returned for refund as too small. Shame about the fit as nice style and colour”
Helpful Report
Posted 2 years ago
MS C
Verified Reviewer
“The dress was too big. Instead of a size 12 it felt like a size 14. If I wanted to keep it I would have to take to a tailor for alterations. The dress is expensive so adding more cost for alterations just isn’t worth it!”
Helpful Report
Posted 3 years ago
Hello Thank you for taking the time to leave this feedback. I apologise that your return did not run as smoothly as it should have, this is not the high level of service you should expect from us. If you sent your order back to us over 14 working days ago, please do get back in touch with us with the return receipt and we can get this refunded for you. Please be advised when contacting us via email, there will be an automated response first then an advisor will respond, wen contacting via phone or web chat you will get through to an advisor. Kind regards
Posted 3 years ago
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