Adrienne Court Shoes Reviews

3.7 Rating 6 Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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MRS SHIRLEY W

Verified Reviewer

“Lovely quality comfortable fit but unfortunately the wrong colour tone for my outfit.”

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Posted 2 years ago

MRS VALERIE W

Verified Reviewer

“Design was good - size was slightly smaller. Previously the size ordered fitted.”

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Posted 2 years ago

“The shoes were lovely but I had to try 3 pairs before I received a pair that weren’t damaged”

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Posted 3 years ago

Hi there, Thank you for your lovely feedback. I'm delighted to hear you are satisfied with our service. Thank you so much for your purchase and patience. Have a lovely day Kind regards,

Posted 3 years ago

MISS ELITSA N

Verified Reviewer

“As a long term customer of Hobbs, I was extremely disappointed to receive my purhchase, which I ordered with a 'next day delivery' as I really required it on time for a trip. First, the parcel arrived in two different days in two separate parcels, with the shoes, which I required more urgently, coming in seond. Very disappointing - why advertise next day delivery, when items come separate? Surely, if a customer orders more than one item in the same order with 'next day delivery', they need BOTH items the next day?! The Adrienne court shoes arrived with one of the shoes being visibly dirty!! (where is quality control when items are shipped for customers?!) - since they are light pink suede, it was obvious that it was previously smudged and there was an unsuccessful attemp to clean it up - for a £139 shoe, it is unacceptable to even send it to customers! Since the shoes arrived a day later than I thought I would get them (given I paid extra for next day delivery), I didn't have time to re-order them, which caused a lot of hassle and inconvenience to re-package it and return. Due to Hobbs' internal systems, customer service could not do anything to send another pair, so they could not offer any remediation, beyond apologies. On top, I had to wait for a refund for over 10 days - I would have expected given the photo evidence, the circumstances, the inconvenience cuased, and being a long term customer, that would suffice for an expedited process, but no. Seems like, prices are going up and customer service and quality are going down. Very disappointed of this experience.”

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Posted 3 years ago

Good morning Thank you for taking the time to leave your feedback on your recent shopping experience. We are sorry to hear of the issues with your recent order and please be assured that this is not reflective of our usual customer service. Here at Hobbs, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us, and I am very disappointed that we have let you down on this occasion. Hobbs Customer Care

Posted 3 years ago

MISS ELENA Z

Verified Reviewer

“I had a beatiful floral dress”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us such positive feedback We hope to see you shopping with us again soon Kindest Regards, Hobbs Customer Care

Posted 3 years ago

MRS ANGELA E

Verified Reviewer

“These shoes are a perfect match for my Hobbs Rosabelle dress. Unfortunately they are over priced and due to them being suede they may mark easily.”

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Posted 3 years ago

Hi There, Thank you for taking the time to leave us your feedback. It's great to hear that you have recieved a pleasant service from us Kindest regards,

Posted 3 years ago