Alessia Linen Jacket Reviews

4 Rating 9 Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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Posted 10 months ago

How was the material?

How was the style?

“Terribly packaged and arriving so creased that it was impossible to get it to look decent in trying it on. Yes i could have steamed it... but shoudnt have to. Want to see how it looks. Other linen i ordered was in a cardboard box and so arrived looking as it should. The entire Hobbs outfit (trousers, waistcoat and blazer) were a stiff crimpled mess with multiple trouser seams. Shame”

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Posted 10 months ago

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Posted 10 months ago

Good morning, Thank you for reaching out and sharing your experience. I’m truly sorry to hear that your suit has not yet arrived, especially given the importance of the events you intended it for. I completely understand how disappointing and frustrating this must be. Please rest assured that we are actively investigating this matter with our delivery partner, Evri. One of our team members will be in touch shortly to assist you further and ensure that this issue is resolved as quickly as possible. We sincerely apologise for the inconvenience and disappointment this has caused. Your feedback has been shared with our team and courier partners to help us improve and prevent similar issues in the future. We truly value your loyalty and hope to restore your confidence in shopping with online. Warm regards, Hobbs Customer Care

Posted 10 months ago

How was the material?

How was the style?

“Well, where do I start? I first saw this jacket in a magazine but it was slightly different. I had various conversations with Customer Services but got no where and decided to just buy the jacket as my size was selling out. The sleeves were far too long and my chap who does my alterations had to completely dismantle the sleeves to get the correct length for a small size. He did a great job but it added £50 to the cost of the jacket for me. Hobbs - I expect better from you.”

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Posted 10 months ago

Hello Marion, Thank you for taking the time out to leave us some feedback. We're really sorry to hear that your experience didn’t meet our 5 star expectations. This isn’t the level of service we aim to provide, and we’d love the chance to make things right. If there’s anything we can help with, please don’t hesitate to get in touch with our Customer Care team. Victoria @ Customer Care.