Hatty Velvet Dress Reviews

4 Rating 7 Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Style suits and fits well”

Helpful Report

Posted 2 years ago

Hi There, Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our products and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again. Here at Hobbs, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us. Kind regards, Hobbs Customer Care

Posted 2 years ago

MRS ELIZABETH A

Verified Reviewer

“It was tailored poorly and the finishing was not good. The seams are not smooth, stick out and look cheap. The buttons are no placed correctly and bulge at the stomach.”

Helpful Report

Posted 2 years ago

Hello there, thank you for taking the time to leave Hobbs a review. I am truly sorry to hear that you did not received no information regarding your order. I can only imagine how worrying this must have been for you. I can assure you that is not our usual level of service at all. However I am glad that the online agent was able to help you and provided the information needed. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback. Best wishes. Hobbs customer care.

Posted 2 years ago

MRS ELAINE P

Verified Reviewer

“Beautiful dress, easy and flattering to wear. Good quality”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us feedback and we are glad that our prompt delivery service met your expectations. We hope to see you soon. Kind regards, Hobbs Customer Care

Posted 2 years ago

“Returned as seam very uneven. Not very good.”

Helpful Report

Posted 2 years ago

Hello there, thank you for taking the time to leave Hobbs a review. I am so sorry to hear that your order did not arrive when expected, I can only imagine how upsetting this must be for you. I have raised your comments about our service to our team so we can improve our customer experience. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback. Best wishes. Hobbs customer care.

Posted 2 years ago

MRS PENELOPE M

Verified Reviewer

“Beautiful idea didn't suit me. I returned them.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience. We look forward to you shopping with us again. Kind regards

Posted 2 years ago

“Very satisfied with what I bought. Been buying my clothes with Hobbs for years now for I certainly like the styles and the fitting of the clothes”

Helpful Report

Posted 3 years ago

Hi There, Thank you for your feedback. We are happy to hear that you are pleased with our service and products. I hope you have a lovely rest of your day. Kind regards,

Posted 3 years ago

“Beautiful dress, very dressy for my birthday lunch.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your lovely feedback. I'm delighted to hear you are satisfied with our service. Thank you so much for your purchase and patience. Have a lovely day Kind regards,

Posted 3 years ago