Tilda Wool Coat Reviews

3.8 Rating 6 Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“product not received - lost in transit”

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Posted 2 years ago

Hello there, thank you for taking the time to leave Hobbs a review. I am truly sorry to hear that you have not received a refund for the order that was deemed as missing in transit. I can only imagine how upsetting this must have been for you. I can assure you this is not what we expect from ourselves nor our courier. If you have not received your refund as of yet please contact our customer care team and we can certainly help you further. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback. Best wishes. Hobbs customer care.

Posted 2 years ago

“A lovely coat, but not very warm. Too formal for what I want, so I have returned it.”

Helpful Report

Posted 2 years ago

Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that the garment was not suitable for you. I hope you were able to receive a swift refund and have found an alternative item. Kind regards, Hobbs Customer Care

Posted 2 years ago

“Too big very nice colour but too big round waist”

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Posted 2 years ago

Good afternoon, thank you for taking the time to leave a review. I am so sorry to hear that the items you ordered were not suitable. Please do contact our customer care team who can help you with future items and recommend the perfect size for you. Regarding your return I do apologies you have yet to receive the funds. Please kindly note our returns can take 14 working days to be received, processed and for the funds to show into your account. If after 14 working days you have not received the return please do contact us and provide a photo of the postage receipt and we can certainly look into this for you. Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience. - Hobbs customer care

Posted 2 years ago

MRS MARGARET W

Verified Reviewer

“Very good quality, warm and classic.”

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Posted 2 years ago

Hello, thank you shopping with us and taking your time to leave a review. We are so pleased to hear you are pleased with the service we provided. Kind Regards.

Posted 2 years ago

“Have several of these coats and they are great quality and really comfortable and warm to wear. The colour was better than the photo on the website”

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Posted 2 years ago

Good Afternoon! Thank you for your 5-star feedback! We're pleased to hear our quick delivery and careful packaging met your expectations. Your satisfaction is our priority!

Posted 2 years ago

MRS ELIZABETH D

Verified Reviewer

“Design and quality excellent and very good fit, would buy again.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us feedback. We are glad that you find our website easy to use and that you are satisfied with our quick delivery service. We hope to see you soon. Kind regards, Hobbs

Posted 2 years ago