“It's a beautiful dress. A bit long on me as I'm quite short but I don't mind that. Lovely material and very well made. The colours are gorgeous and the dress looks nice with Natasha shoes. A very happy customer as I bought it at sale price too. Perfect.”
“Sadly I had to return this dress as the bodice was too big and would have needed altering.
I was disappointed with the fabric - ‘recycled polyester’!”
Thank you for your feedback, and I’m really sorry to hear about the delay with your Saturday delivery. I completely understand how frustrating it must have been, especially after paying extra for a specific service that wasn’t fulfilled.
While I’m glad to hear the delivery charges were refunded, it’s disappointing that the courier didn’t meet the expected timeframe. I’ll make sure your comments are passed on to the relevant teams to review how this was handled, so we can avoid similar issues in future.
Thank you again for taking the time to share your experience — we truly value your custom.
