“I bought 2 sizes a 12 and a 18 the 12 was to small at the top but the bottom part was lovely and the 18 was far to big I have a big bust and the top part couldn't zip up properly so I'm still looking I also tried a 14 and 16 at next which was no good either”
“Unfortunately Hobbs sent me the wrong size, so although the dress seemed very pretty and a nice fabric, it didn't fit me and Hobbs couldn't replace it with the correct size.”
We are truly sorry to hear about your experience with our online service and the inconvenience you faced with your orders and refund process. This is far from the standard we aim to provide, and we understand your frustration. Your feedback has been shared with our team to ensure improvements, and we hope you’ll consider giving us another chance in the future.
