“I bought this set as a last minute gift for my boyfriend. One of the glasses was cracked upon arrival, so I emailed customer service with a photo. Not only did they replace my damaged glass, they sent me an entire new set along with free rocks since I wasn’t going to receive the replacement before the holiday. They went above and beyond, and the finished product looks sophisticated and impressive. He loves it!”
“I purchased for my husband's birthday. It is a beautiful set and design. The lid to mine arrived with a chip, but customer service was amazing! They sent me another one with no effort on my part, so thankful!”
“Birthday gift for the boss. Fast shipping. Only problem was when it arrived, the Decanter was shattered. But I called. I have to say they have great customer service. New decanter shipped out same day. And arrived in time for bossmans birthday. The reason I give it a 4 star is the fact that the engraving on the new decanter was not centered. But other than that, they have great customer service, fast shipping, and the decanter set looks like it will last a lifetime. I'm thinking of buying one for myself.”
