“Decanter arrived in good shape and without damage. The glasses on the other hand were very poorly packaged and one was shattered. Customer service made it right by putting in an order for a replacement glass which, after a lengthy wait showed up undamaged BUT with the wrong lettering so still waiting on a glass to complete the set which was supposed to an thanksgiving gift. At this rate I don't believe it will be a Xmas gift either”
“My husband is thrilled with the decanter and was really surprised to see the engraved glasses! He is so happy with this purchase that he wants to order engraved glasses for a Marine Corps buddy!”
“It was a last minute, rush order and I received it in less than 1 week. Not even sure if you were open due to Covid or closed for the holidays. Ordered on Sun 12/27 with added Rush Personalization, and added 2-day air, order confirmed Mon 12/28, shipped Wed 12/30, received Sat 1/2, FIL's birthday Sun 1/3. Bumped up to Favorite DIL Mon 1/4!!!! I can not thank you enough. The set is absolutely gorgeous. He loved it and could not wait to fill it with Scotch and have a cocktail. Thank you again!”
