“I was excited about this decanter, but I received it broken. I have had correspondence with their customer support team - they were on top of the situation and have shipped a replacement. I felt that their customer service team deserves 5 stars. I’m sure the replacement decanter will also be worthy of a high rating.”
“I order 2 items a few days apart from this company. They asked for a review right off the rip on the website. Website is easy to use and nice to look at.
As for the gifts, they were great. Both recipients loved them! I opened both items when I got them, a day early for the second ordered gift, and the quality and work on them was amazing! Wish I had taken photos of them to share. Beyond my expectations and will consider gifts from this company again!”
Thank you so much, Colleen. It's great to hear that your son was excited to get it home and put it on display. We hope everyone's reactions in Instagram were as positive as yours! We appreciate you showing your satisfaction and trusting us for your purchase. We look forward to you coming back to us in the future!