Thanks for letting us know! Your tracking number, which should have been emailed to you, currently shows that the package was provided to the USPS on May 4th but was last listed as IN TRANSIT on May 10th.
Unfortunately, we do need to rely on shipping carriers to get packages to our customers.
If you email our customer service team with your order number, we'd be happy to ship out a replacement package. If the first package ever does arrive, we'd just ask you to mark it as return to sender and it will make its way back to us.
“Items ordered were received earlier than promised, the items were packaged professionally, secure, and free from damage. The quality of the items are top-notch. HIGHLY RECOMMEND this company for ANY one that wants to get QUALITY!”
“Customer service was amazing. People were kind and answered all of my questions. I am a class sponsor and we ordered caps and gowns from another company over two months ago and still had not received our order. We could not be given a tracking number for our order and they kept giving us dates that they should arrive, but nothing ever came. I called Honors Graduation on a Monday and put in our order. We received it by the Tuesday, THE NEXT DAY!! I will always recommend this company and our school will be using them for future orders. I can not say thank you enough!! You literally saved our graduation.”
