“Great idea, works well but needs improvement on the connection between the pieces. The top easily pops off once the bowl is filled up with water, the connection bits need to be bigger to withstand the pressure from the float and water. Easily becomes dislodged if knocked.”
“Great concept for an automatic refill water bowl but the lid that houses the float doesn't clip on correctly and has already come off which made th valve open and wet everything.”
I am sorry you have had this issue! It is disappointing to hear! If you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au so we can check warranty for you.
Kind Regards,
The Hoselink Team
Thank you for your review. Sorry to hear you aren't happy with the quality of the pet bowl. We pride ourselves on the quality of our products, so this is disappointing to hear. We operate a 30-day money back guarantee, so you are more than welcome to return the pet bowl for a refund or credit if you would like. If this is something you would like, please contact the customer care team on 1300 900 617. Kind regards, The Hoselink Team.
Thank you for your review. Sorry to hear you aren't happy with the quality of the pet bowl. We pride ourselves on the quality of our products, so this is disappointing to hear. We operate a 30-day money back guarantee, so you are more than welcome to return the pet bowl for a refund or credit if you would like. If this is something you would like, please contact the customer care team on 1300 900 617. Kind regards, The Hoselink Team.
“I love this automatic water bowl, I got the longer hose so I could have it around the corner & out of the sun. Love that I can undo it & take it with me camping & just add a bottle to the top & have fresh clean water for my fur baby wherever we go.”
“I love this automatic water bowl, I got the longer hose so I could have it around the corner & out of the sun. Love that I can undo it & take it with me camping & just add a bottle to the top & have fresh clean water for my fur baby wherever we go.”
“Great company and service but this product is flimsy and poor. Plastic tabs are weak and top flexes and pops off easily. This can cause the float to pump water out continuously until its shut-off.”
Hi Jarrad, thank you for taking the time to leave us a review. We really appreciate hearing from you. We are sorry to hear you are not happy with your pet bowl. If you would like to discuss this further, please contact us directly at 1300 900 617 or send us an email at hello@hoselink.com.au.Thanks, The Hoselink Team
