“Service could not be any better than you are already doing. Help to answer and question 100% knowledge and politeness a why I would always recommend your products.”
“It is a great idea having control at the hose end but these things get brittle and break. The material is obviously affected by UV. They should be made of stainless or aluminium. I know they are only cheap but I would prefer to spend 10 times more if I knew it would last a lifetime.”
“After sendinga photo and receiving a supply of handles it was obvious once I pulled the flow connector apart that it was an inside ball that had broken, I contacted yourselves with a photo of the damaged inside ball and was immediately posted a new hose connector. Excellent service.”
“You want me to hear my feedback on a 45c piece of plastic? This is marketing automation that has just jumped the shark! What can I say? Its plastic, it was delivered eventually (9 days to cross the vast distance of Sydney). It replaced a broken unit. It is a pity that it broke, but its plastic. Perhaps consider a more robust material. Do I recommend it? Well sure, when there is no alternative for fixing your $230 hose. But come on, this is getting silly. (And I bet this review never sees the light of day...). I can add one positive thought, thank goodness its only 45c, about what its worth.”
