“The replacement Lever for Flow control is easy to replace. The dsign is highly vulverable to being damaged when the hose is retracted or moved. The design of the flow control valves that I have prevents the ball valves fully opening with the range of movement available on the flow control levers which I feel restricts the flow of water.”
Hi Mick,
Thank you for taking the time to share your thoughts with us. We're truly sorry to hear that the replacement levers you've purchased aren't functioning as expected and that they fail to cut off the water flow completely. We understand how disappointing this can be.
Your feedback is important to us, and we take these concerns seriously. Please reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au, and we'd be happy to assist you in resolving this issue.
Best regards,
The Hoselink Team
