Good morning, sorry to see you are still having issues with leaking as the orings have not resolved the issue we are sending you out a new Swivel connector which should arrive in the next 3-5 business days. Please reach out to our customer service team on 1300 900 617 if you are experiencing further issues.
Kind regards Hoselink Team
“Excellent. The coupler washer had been lost/removed from the hose at a friend's garden and was leaking water when turned on. My request for a replacement was dealt with in a proficient and friendly manner. The item was received by post. The washer was installed easily and the hose can now be used without wasting water. Thankyou.”
“I HAVE INSTALLED MANY OF HOSELINK REELS FOR CLIENTS AND DECIDED TO PURCHASE ONE FOR MY HOME BUT NOT BEEN VERY HAPPY AS THE CONNECTION IS STILL LEAKING EVEN AFTER I WAS SENT BETTER ‘O’ RINGS.VERY DISAPPOINTED.”
