“this product is precisely what I want because it makes the use of a hose far easier to turn on and off. you don't have to go back to the tap to turn on/off. But the main comment I want to make is the exceptional response to my call to report a failure in one of my flow control connector. there was no series of questions as to how it happened etc, etc. it was simply an acceptance of my report and a replacement arranged and sent/received within a matter of days.”
