Hi Michael, thanks for your feedback and sorry that you have had this issue. Our products team work hard to ensure that all of our products are durable and so it is unusual that you have experienced a problem with this item. Please reach out to our customer service team on 1300 900 617 or hello@hoselink.com.au and we would be happy to assist with a solution.Kind Regards, The Hoselink Team
“Brilliant….love hoselink products, have bought a few over the years, extractable hosevthe best ones on the market, and have tried a few that were utterly disappointing, shears, solar lights all very impressive.Thankyou hoselink for your products, service, and speedy postage.”
“All your products are great easy to order on wed with pone service as well.The only issue I have is the hose flow control valve it leaks after a while it could be a better design .but you have been good enough to replace it every time thank you.”