Hi Eddie,So sorry to hear your adapter broke. We do encourage customers to get in touch if they have an issue so we can get this sorted. I have asked for a replacement to be posted out under warranty which should be with you in the next 3-5 business days. Kind Regards,The Hoselink Team
“Absolutely delighted I now have a hose that will not kink and has decent adapters that actually work. Love the way the hose keeps itself 'in shape'. I am pleased with the sturdy material of the hose, and am looking forward not having to worry about the hose splitting to squirt water all over me everytime I use it.”
“Dreadful, it leaked profusely. We rang you about a month ago, on a Friday afternoon and the girl promised to send another to us with express post, it has NEVER arrived. We have bought a lot of products from you and this is the second time we have been let down. Not happy.”
Hi Chris,Thanks for taking the time to get in touch and so sorry to hear of your experience. We do pride ourselves on giving our customer great customer service so this is certainly disappointing to hear. The only contact I can see was from the 14th July and it appears the replacement which was sent out on the 15th arrived on the 17th. Please do let us know if you have any further issues. Kind Regards,The Hoselink Team
“This adapter works as you would expect. Anyone with existing garden watering devices or pressure cleaners etc would need this little guy given the Hoselinks unique design.It would have been good if it came with the Retractable Hose Reel given you are already spending over $200 though..”
